3-5 years experience in telecommunications or related technical field.
Strong presentation, communication, and listening skills.
Solid understanding of network transport delivery and design.
Experience with WAN components like MPLS, SD-WAN, Cloud Services, Firewall, and SIP Trunking.
Relevant industry certifications in Route/Switch, Cybersecurity, or Data Center/Cloud technologies.
Responsibilities
Engage with prospects to assess network needs and design tailored solutions.
Deliver technical presentations and product demos such as SD-WAN and Firewall.
Collaborate with Sales to devise strategies leveraging Segra's fiber infrastructure.
Ensure proposed solutions meet Segra's network capabilities and standards.
Train the sales team on Segra's products and industry developments.
Gather technical documentation and coordinate with teams post-sale.
Act as a bridge among Sales, Product Management, and Engineering to share insights.
Benefits
Medical, dental, and vision insurance
Life insurance
401(k) match
Flexible Spending/Health Savings Accounts
Tuition and gym reimbursements
Paid vacation/PTO and holidays
Volunteer days and parental leave
Comprehensive insurance options including legal and pet insurance.
Full Job Description
Job Title - Sales Engineer
Job Location - Dallas, TX
Summary:
We're seeking a Sales Engineer with a strong technical background and a passion for designing impactful solutions that drive customer success. This role is a key part of our sales organization, supporting revenue growth and delivering exceptional customer experiences.
Key Responsibilities
Pre-Sales & Solution Design
Engage with prospects to assess network needs and design tailored solutions.
Collaborate with Sales to develop strategies that leverage Segra's fiber infrastructure.
Ensure proposed solutions align with Segra's network capabilities and implementation standards.
Train and educate the sales team on Segra's products, services, and industry trends.
Post-Sales & Technical Support
Gather technical documentation and collaborate with customer and internal teams post-sale.
Act as a liaison between Sales, Product Management, and Engineering to share field insights.
Create network diagrams and detailed scopes of work for customer and internal use.
Provide ongoing technical consultation to foster long-term customer relationships.
Qualifications
3-5 years of experience in telecommunications or a related technical field.
Strong presentation, communication, and listening skills.
Solid understanding of network transport delivery and design.
Experience with WAN, MPLS, SD-WAN, Cloud Services, Firewall, UCaaS, SIP Trunking, PRI, and Wi-Fi.
Industry certifications in Route/Switch, Cybersecurity, or Data Center/Cloud technologies.
Benefits Overview: Segra offers a very robust benefits package to our full-time employees, some of which include:
Medical, dental, vision insurance
Life insurance
401(k) match
Flexible Spending/Health Savings Accounts
Tuition and gym reimbursements
Vacation/PTO, paid holidays, floating holidays
Volunteer days, parental leave
Legal, accidental, hospital indemnity, identify theft, pet insurance
Salary Range: $90,000 - $110,000 + commission
Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.
About SEGRA
SEGRA is a telecommunications company that provides fiber-based broadband services to residential and business customers in the southeastern United States. The company was formed in 2018 through the merger of Lumos Networks and Spirit Communications. SEGRA's services include high-speed internet, voice, and video services, as well as cloud and managed services. The company is headquartered in Asheville, North Carolina, and has operations in Virginia, West Virginia, North Carolina, South Carolina, Georgia, and Florida.
