5+ years of hands-on experience with cloud-native technologies such as containers and Kubernetes.
Minimum five years in customer-facing roles like technical sales or sales/solutions engineering.
Strong track record in a technical pre-sales role, building trust with senior stakeholders.
Experience mentoring or supporting junior Sales Engineers, with aspirations for formal leadership.
Ability to articulate and promote the benefits of modern technology platforms.
Responsibilities
Engage with customers to ensure their success and tackle complex opportunities.
Collaborate with the sales team to enhance the customer journey and build champions.
Mentor fellow Sales Engineers on deal strategies and handling objections.
Understand customer goals and clearly communicate how our solutions meet their needs.
Build robust relationships across customer organizations.
Participate in all planning phases, from discovery to achieving technical wins.
Maintain deep product expertise to effectively showcase ScaleOps at meetings and events.
Benefits
Opportunity to influence sales processes and procedures as the team grows.
Access to professional development resources for continuous skill enhancement.
Environment that encourages mentorship and leadership growth.
Engagement in a dynamic, tech-focused company culture.
Full Job Description
What You'll Be Doing
Engage with customers to ensure their success, taking ownership of the most technically complex and highest-priority opportunities.
Partner with the sales team to drive the customer journey, build technical wins, and grow champions.
Serve as a technical mentor to other Sales Engineers, providing guidance on deal strategy, demos, and objection handling.
Develop a deep understanding of customers' goals and objectives, and articulate how our offering addresses their needs.
Create and own value-based relationships at all levels within customer organizations.
Actively participate in all phases of planning and execution, from initial discovery to the technical win.
Develop and maintain deep product expertise to demonstrate the value of ScaleOps in sales meetings and at events such as meetups and conferences.
Help shape and refine SE processes, playbooks, and best practices as the team scales.
Advise the sales team on effective ways to position the ScaleOps product.
Onboard, educate, and enable partners, and support them through sales cycles.
Continuously develop your sales and technical skills through self-driven learning and ScaleOps' professional development opportunities, while helping others do the same.
What You'll Bring
5+ years of hands-on experience with cloud-native technologies such as containers and Kubernetes (required).
Minimum five years of experience in customer-facing roles such as technical sales or sales/solutions engineering (required).
Track record of success in a technical pre-sales role, with enough experience selling and implementing technology to earn customer trust at all levels, including senior technical stakeholders.
Experience informally mentoring or supporting less experienced SEs, with an interest in growing into a more formal leadership track.
Demonstrable ability to articulate and sell the benefits of modern platforms, software, and technologies.
