Sales Engineer

KDDI America

• $70K — $95K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in System Integration or Project Management.
  • Proficiency in IT-related solutions.
  • Strong communication skills with customers.
  • Ability to identify and address customer business issues.
  • Experience in team-oriented environments.
  • Familiarity with Office Suite Software (Word, Excel, PowerPoint).
  • Knowledge of networking or programming languages such as C, Java, R, Python.

Responsibilities

  • Engage with existing and potential customers to address their needs and issues.
  • Develop strategies to resolve customer challenges using system and network integration expertise.
  • Coordinate meetings with vendors to identify optimal solutions for customers.
  • Create and deliver presentations highlighting product and service features based on customer analyses.
  • Negotiate pricing and terms of service agreements.
  • Oversee project coordination for application system and network infrastructure implementation.
  • Maintain good relationships with customers and partners throughout the project life cycle.

Benefits

  • Medical, Dental and Vision Coverage.
  • Basic Life Insurance and AD&D.
  • Short-Term and Long-Term Disability Insurance.
  • Flexible Spending Account (FSA).
  • 401(k) with company match.
  • Paid Time Off (PTO) including vacation and sick leave; 13 paid holidays.
  • Tuition Reimbursement Program.
  • Employee Assistance Program (EAP).
  • Wellbeing Solutions Program.
Full Job Description
Business Skills:
• Work experience for System Integration or Project Manager.
• Ability to
• Handle IT related solutions.
• Communicate directly/positively with customers.
• Find out customers' business issues and create solutions.
• Work in a team-oriented.

IT Skills:
• Office Suite Software (Word, Excel, PowerPoint).
• Network (Router, Server, Security, Could etc.) or Programing (C, Java, R, Python etc.).

Preferred Experience:
• Project Manager Experience: Communicating all stakeholders directory to complete projects.
• Marketing Experience: Creating marketing strategies.

Job Description:
Before contract:
• Regularly contact / visit new and existing customers to discuss their needs/issues and to explain how KDDI America solve them.
• Create strategies to solve customer's needs/issues based on the experience of System Integration, Network Integration or Project manager.
• Have meetings with our business partner like an application vendor, network/server vendor, security vendor to find out the best solution for customers.
• Prepare solutions and presentations to emphasize product or service features based on an analysis of the customer's needs/issues.
• Give presentation and demonstration regarding our products or services to our customers directly to get our customer's to be understood our values.
• Negotiate prices, terms of sales and/or service agreements.
After Contract:
• Prepare sales documents to complete contract.
• Coordinate projects for implementing application system / network infrastructure working with internal engineering team and external business partners.
• Keep implementation schedule working with working with internal engineering team and external business partners.
• Troubleshoot regarding our customer's system working with internal engineering team and external business partners.
• Maintain good relationships with customers and our business partners.
Other:
• Maintain customer records, using automated systems.
• Have a meeting with a supervisor in a timely manner to report daily sales activities.
• Make research and investigation with colleagues to find new markets and new customers.

Essential Functions:
• Collaboration skills with colleagues, business partners and our customers.
• Strong will to improve your skills, try new challenges and contribute to expanding customer's business.
Benefits
• Medical, Dental and Vision Coverage
• Basic Life Insurance and AD&D
• Short-Term and Long-Term Disability Insurance
• Flexible Spending Account (FSA)
• 401(k) with company match
• Paid Time Off (PTO): Vacation, sick, and floating holidays; plus 13 paid holidays
• Tuition Reimbursement Program
• Employee Assistance Program (EAP)
• Wellbeing Solutions Program

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