As a Sales Engineer, you will drive technical engagements with clients, helping them convert requirements into outcomes while ensuring seamless onboarding and continuous usage. You will act as the technical owner during customer sales, onboarding, and implementation, leveraging deep subject matter expertise in the hCaptcha ecosystem.
We spend a lot of time interacting with engineers at our customers' organizations - before, during, and after the sales process.
What you will do:- Advise customers on implementation strategies, use cases, and product selection, ensuring high customer satisfaction.
- Translate customer requests and requirements into actionable development outcomes.
- Stay up to date on evolving competitive products and market opportunities.
- Own and drive continuous service improvement plans and quality delivery across the tech stack.
- Partner with the product team to refine go-to-market strategies, deliver solution architectures, and enhance client acquisition efforts.
- Act as a liaison between architects, engineers, and customers, translating complex business needs into technical solutions.
What we are looking for:- 3+ years of hands-on experience in a similar role at a SaaS company.
- Developer skills including APIs and front-end technologies like JavaScript and React.
- Fluent in written and spoken English.
- Experience translating customer requirements into actionable code for sprint pipelines.
- Excellent communication, listening, and presentation skills across diverse audiences.
- Preferred: Familiarity with security frameworks, attack vectors, botnets, and online threats.
- Strong solution architecture and engineering expertise (requirements gathering, problem-solving, and technical recommendations).
What we offer:- Fully remote position with flexible working hours.
- An inspiring team of colleagues spread all over the world.
- Pleasant, modern development and deployment workflows: ship early, ship often.
- High impact: lots of users, happy customers, high growth, and cutting edge R&D.
- Flat organization, direct interaction with customer teams.
Join us as we transform cybersecurity, user privacy, and machine learning online!
