6-10+ years in quota-carrying roles focused on strategic/enterprise accounts
Proven record in closing seven-figure+ deals
Experience leading complex, multi-threaded sales cycles
Strong skills in land-and-expand motions
Ability to scope consultative, custom deals
Technical fluency to engage on APIs and architecture
Executive presence with influence over C-suite
Experience translating customer needs into product insights
Creative approach to outbound and pipeline generation
Comfortable in high-growth, ambiguous environments
Willing to travel for client engagements
Responsibilities
Own and grow a specific portfolio of strategic accounts
Develop and execute multi-year account strategies
Identify, scope, and close large, complex deals
Build deep relationships across executive and business stakeholders
Act as a strategic advisor on emerging trends
Collaborate across teams to deliver and expand solutions
Translate custom deal patterns into repeatable frameworks
Incorporate field learnings into product roadmap
Drive creative outreach and engagement strategies
Benefits
Opportunity to shape and influence the product roadmap
Be part of a foundational team in a high-impact role
Engagement with top-tier clients in transformative partnerships
Possibility for creative and strategic innovation in customer solutions
Cross-functional collaboration with various expert teams
Full Job Description
About the Role
We're building a dedicated Strategic Accounts team to own ElevenLabs' most important customer relationships in North America, and we're looking for a high-impact Strategic Account Executive to be among the first hires.
This is a named-account role with a focused portfolio. You'll drive new business and expansion inside complex enterprise organizations, building multi-threaded executive relationships and positioning yourself as a trusted advisor to senior stakeholders navigating real transformation - across customer experience, product, and operations.
These aren't transactional engagements. You'll architect custom solutions that combine our technology and services, collaborate cross-functionally to deliver measurable outcomes, and bring field intelligence directly into our product roadmap. You're not just executing a playbook - you're writing it.
In this role, you will:
Own and grow a focused portfolio of strategic accounts, driving both net-new business and expansion
Develop and execute multi-year account strategies across business units, geographies, and use cases
Identify, scope, and close large, complex deals (multi-product, multi-region, custom solutions)
Build deep, multi-threaded relationships across executive, product, engineering, and business stakeholders
Act as a strategic advisor, educating on emerging trends and shaping customers' long-term AI roadmap
Partner cross-functionally with Solutions Engineering, Customer Success, and Partnerships to deliver and expand
Translate patterns from bespoke deals into repeatable frameworks, offerings, and product insights
Feed learnings from the field into the product roadmap and broader strategic sales playbook
