Full Job Description
Now accepting applications for a Senior Living Sales Director for Independent Living Sales. This role leads the team in cultivating relationships with prospects through empathy and listening. Once a relationship is formed, you are then able to help prospects determine the best option for them in retirement and help them come up with their plan to achieve it. The position structure is salary + commission/bonus. Prior senior living sales/leasing experience preferred. Top Directors earn $200K+!
POSITION SUMMARY: The Sales Director is responsible for creating an environment and culture that enables the community to fulfill its goal of 100% occupancy. The Sales Director leads the overall sales efforts of the community to maintain a strong brand in the market, high levels of occupancy, and a healthy pipeline of future residents. Leads the sales team with lead base management, outreach to prospective residents and referral sources, conducting personal visits, planning, and executing marketing events.
ESSENTIAL FUNCTIONS:
37Leads and directs activities of the sales team to ensure effective lead management, execution of the marketing plan and achievement of occupancy goals.
37Plans and coordinates marketing, media coverage, and public relations functions to promote the SLC brand, educate referral sources, and drive traffic to the community.
37Manages all marketing operations, including recruiting, hiring, training, and holding Lifestyle Advisors accountable for performance.
37Uses technology for measurement, assessment, and continuous improvement of the department's performance.
37Greet prospective residents and families to the community; respond to inquiries and conduct personal visits as needed.
37Make follow-up calls to prospective residents to maintain contact as they work through their decision-making process.
37Maintain data in the lead base system, ensuring that appropriate information is updated in a timely manner and in appropriate detail.
37Extend invitations and schedule prospective residents and families for community events and personal visits.
37Coordinate the move-in process for new residents and serve as liaison between residents, families, team members, and a variety of third parties such as moving companies.
37Coordinate with internal departments to ensure documentation, payment, lead base system records, etc. is handled properly and timely.
37Prepare, update, and maintain collateral materials such as sales brochure packets and move-in guides.
37Ensure that model apartments are well maintained and ready to show at all times.
37Participate in and attend all required in-service training and education programs as scheduled.
37Other duties as assigned.
Physical Demands, Work Environment, and Expected Hours of Work: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
37An individual in this position is often required to read, write, stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, balance, stoop, kneel, crouch, talk and/or hear.
37An individual in this position will be required to lift or carry weight up to 25 lbs.
37Must be free of diseases that can be transmitted in the performance of job responsibilities during the stage of communicability unless the associate can be given duties that minimize the likelihood of transmission.
37May be exposed to minimal to moderate noise and exposure to blood and/or body fluids. Also may experience traumatic situations including psychiatric and deceased residents.
TRAVEL: Local and out of state travel, including overnight stays, may be required from time to time to attend conferences, training, meetings, and professional development programs.
EDUCATION AND EXPERIENCE REQUIREMENTS:
37High school graduation or GED required.
37Four-year College or university degree desired.
37Two or more years of marketing and sales experiences required.
37Two or more years' experience in a similar sales position (residential leasing environment) desired.
37Two or more years' experience working with seniors desired.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
37Ability to read, write, speak and understand English fluently.
37Ability to meet or exceed the company's attendance and punctuality standards.
37Ability to use miscellaneous software and office equipment.
37Ability to understand and follow directions as given.
37Ability to work with minimal supervision.
PLEASE NOTE: Management reserves the right to change or otherwise modify the functions of this job at any time in order to meet the needs of the company. Additional duties may also be assigned. Consideration will be given to make reasonable accommodations to enable individuals with disabilities to perform the essential functions.
