5-7 years of leadership experience in sales or dealership operations
Strong understanding of dealership processes including inventory and finance
Proficient in CRM and DMS systems like Route One and Dealertrack
Excellent communication and organizational skills
Ability to thrive in a fast-paced, multi-team environment
Responsibilities
Lead and mentor Sales Managers and Product Specialists to enhance their leadership skills
Create tailored development plans for team members to foster career growth
Provide ongoing performance feedback and coaching sessions
Model a guest-first culture that motivates the sales team
Identify skill gaps and deliver targeted coaching for improvement
Conduct workshops to enhance sales leadership and team coaching abilities
Collaborate with the General Manager to align sales goals with dealership objectives
Benefits
Flexible work schedule
Comprehensive medical, dental, and vision plans available from Day 1
401(k) match with immediate eligibility and 100% vesting after 1 year
Paid parental leave available from Day 1
Extensive employee discounts on vehicle purchases and services
Educational reimbursement for automotive degrees
Employee assistance programs
Paid holidays including major national holidays
Full Job Description
Job Type
Full-time
Description
Your Purpose as a Sales Director:
Responsible for leading Sales Managers and Product Specialists to ensure that all sales processes and guest interactions are executed with excellence and a passion for delivering an exceptional guest experience. This role also focuses on developing and growing internal talent within the Sales Department to build a strong and future-ready leadership team.
In Your Role:
Lead, coach, and mentor Sales Managers and Product Specialists to strengthen leadership, decision-making, and operational effectiveness.
Create individualized development plans to prepare Sales Managers and Product Specialists for career growth.
Provide regular performance feedback and conduct one-on-one coaching sessions focused on leadership growth.
Model a positive, accountable, and guest-first culture that inspires the entire sales team.
Identify skill gaps and provide targeted coaching in areas such as team motivation, process management, and guest engagement.
Conduct workshops and role-play sessions to enhance sales leadership, deal structure knowledge, and team coaching abilities.
Promote continuous learning by encouraging participation in internal and external leadership development opportunities.
Oversee daily sales operations through Sales Managers, ensuring consistency and adherence to dealership standards.
Monitor key performance indicators (KPIs) and guide Sales Managers and Product Specialists to improve results.
Support Sales Managers and Product Specialists in managing guest satisfaction, lead response times, and overall process compliance.
Ensure smooth collaboration between all departments to create a cohesive sales experience.
Partner with the General Manager to set short- and long-term sales goals and align them with dealership objectives.
Develop and communicate sales strategies that foster growth, retention, and profitability.
Lead by example in demonstrating professional conduct, ethical standards, and a focus on team development over individual recognition.
Identify high-potential leaders within the sales department and provide growth opportunities.
Build a strong leadership pipeline by preparing Sales Managers and Product Specialists for future growth.
Assist in recruitment, onboarding, and ongoing evaluation of Sales Managers and Product Specialists to ensure cultural and performance fit.
Foster a collaborative environment where ideas are shared and best practices are implemented.
Recognize and celebrate team and individual successes to maintain engagement and morale.
Other duties as assigned by management.
Requirements
Basic Qualifications:
Must be at least 18 years of age and have a valid driver's license to operate a motor vehicle
Additional Qualifications:
Strong leadership experience with ability to elevate employees for future roles.
Strong knowledge of dealership operations, inventory management, and finance processes.
Proficiency with CRM and DMS systems (e.g., Route One, Dealertrack, Tekion, Reynolds, etc.).
Excellent communication, organization, and multitasking skills.
Ability to work in a fast-paced environment and support multiple teams simultaneously.
Your Well-Being:
Competitive Pay: Commensurate with experience
Flexible Work Schedule
Comprehensive Benefits Offering: Market-leading medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Varying Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance
Training and Development Opportunities for All Employees
Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more
Educational Reimbursement: General and specialized technical automotive degrees
Employee Assistance Programs
Paid Holidays: New Year's Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day