Global Payments

Sales Director, Client Management

Global Payments • $125K — $150K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience in a relevant field.
  • Proven leadership in coaching and developing sales or client management teams.
  • Strong financial acumen with experience in sales planning and performance management.
  • Knowledge of payment solutions and ability to translate client needs into actionable strategies.
  • Exceptional communication and negotiation skills for influencing stakeholders at all levels.
  • Strong analytical and problem-solving skills with the ability to manage competing priorities.
  • Ability to build long-term relationships with clients and industry partners.

Responsibilities

  • Lead and mentor the sales organization, focusing on performance development and team growth.
  • Monitor and document staff performance, setting goals and approving incentive compensation.
  • Drive sales activities for Global Payments products and expand client relationships.
  • Direct resources effectively to assist sales executives in utilizing tools and resources.
  • Establish financial goals and objectives to achieve growth targets.
  • Develop and execute sales plans and strategies to meet revenue objectives.
  • Conduct market research to identify critical segments and recommend improvement strategies.

Benefits

  • Inclusive and collaborative team environment.
  • Opportunities for professional growth and learning from industry experts.
  • Dynamic work culture that encourages innovation and decision-making.
  • Global career opportunities that transcend borders.
Full Job Description
Job Description

In this role, your team will manage clients in Financial Services (Crypto, PayFac, etc.), and Digital Media Merchants.

What you'll own
  • Provide leadership for the sales organization, including planning, coaching, recruiting, selection, performance development, and mentoring of team members.
  • Monitor staff performance, implement goals, document progress, approve incentive compensation, and partner with People Team on employee-related matters.
  • Drive activities involved in selling Global Payments products and services and expanding existing client relationships.
  • Direct resources in a cost-effective, innovative manner, assisting sales executives in effective use of tools and resources.
  • Participate in establishing financial goals, objectives, and measurements to achieve growth targets.
  • Develop and execute sales plans, goals, strategies, and objectives to achieve team and revenue objectives.
  • Identify critical market segments through market research and competitor analysis, recommending strategies for improvement.
  • Implement and execute sales policies and practices, oversee trade show participation, and contribute to planning of sales meetings.
  • Prepare sales production reports for senior management and participate in building, packaging, and price setting to meet market needs.
  • Monitor client survey results to ensure positive client relationships and satisfaction, responding to feedback as needed.
  • Ensure development and maintenance of long-term relationships with Global Payments' client base.
  • Encourage staff participation in product, service, and industry-related educational opportunities to strengthen skills and customer service.
  • Assist sales executives in attaining revenue goals, including development of tactical and strategic plans to create and close opportunities.
  • Other related duties as assigned.

What you'll bring
  • Bachelor's degree or an equivalent combination of education, training and relevant work experience.
  • Demonstrated experience leading, coaching and developing sales or client management teams in a complex, results-oriented environment.
  • Strong commercial and financial acumen, with experience developing sales plans, managing performance measures and delivering against growth quotas.
  • Knowledge of payment solutions, technology, systems and industry practices, with the ability to translate client needs into practical solutions.
  • Expert communication, presentation and negotiation skills, including the ability to influence clients, partners and leaders at all levels.
  • Strong analytical judgment, problem-solving ability and organization, with the composure to manage competing priorities and sensitive employee or client issues.
  • Ability to build trusted, long-term relationships across clients, employees, senior leaders and external industry partners.
  • Willingness to travel as required


About the team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

About Global Payments

Global Payments (NYSE: GPN) is a transaction processors and offers worldwide electronic transaction processing services through their high speed, robust electronic information networks. These networks process billions of business and consumer payment card and money transfer transactions annually for customers in the United States, Canada, Europe and Latin America. Global Payments also provides business-to-business payment card and processing services, such as money transfer, cash management, financial electronic data interchange, management information and reporting services.

Global Payments Careers

Join the dynamic team at Global Payments, a leader in payment technology services worldwide. As a pivotal player in the financial technology sector, Global Payments offers unparalleled job opportunities that propel your career forward through innovation and leadership.

Work You’ll Do

At Global Payments, you’ll engage in meaningful work that directly impacts global commerce. Our team is dedicated to redefining how money moves around the world, and by joining us, you’ll contribute to a secure, seamless payment experience for businesses and consumers alike.

Empower Your Professional Growth

Global Payments is not just a company; it's a vibrant community where career growth is fostered through comprehensive leadership and diversity training programs. We believe in nurturing the skills of our employees with advanced training and ample networking opportunities, ensuring every team member can achieve their career aspirations.

Innovate with Us

Innovation is at the heart of Global Payments. Our employees are encouraged to think big and create solutions that influence the industry. With a culture that thrives on new ideas, we provide the tools and freedom necessary for professional breakthroughs.

Join Our Inclusive Team

Diversity and inclusion are the foundations of our corporate culture. At Global Payments, we celebrate diverse perspectives and believe they contribute to our success. We are committed to creating an inclusive environment where all team members, regardless of their background, can thrive.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Global Payments has a position for you. From full-time positions to internships, our hiring process is designed to find not just the right skills but also the right fit for our culture.

Benefits That Work For You

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From health insurance to retirement plans, and flexible working conditions, we ensure our team is equipped to succeed both at work and in life.

Stay Connected

Stay up-to-date with the latest from Global Payments: - **Explore Careers**: Discover the various career paths available at Global Payments. From technology to customer support, find the role that best suits your skills and passions. - **Prepare for Your Interview**: Gain insights into our interview process and find tips on how to prepare your resume to stand out. - **Learn and Develop**: Find out more about our commitment to employee development and how we support your professional growth through continuous learning and opportunities.

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with Global Payments? Explore our job opportunities and find out how your expertise can help shape the future of global payments.

Keep Up to Date

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Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Global Payments. Join Global Payments and be part of a team that values growth, leadership, and innovation. Together, we can redefine the future of global transactions.
Learn more about Global Payments
Size
25,000 employees
Market Cap
$25.8 billion
Industry
Net Income
$584.5 million
Founded
1967
5 Year Trend
+31.1%
Revenue
$7.4 billion
NASDAQ

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