RR Donnelley

Sales Development Executive

RR Donnelley$50K — $150K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field and 3 years of sales experience.
  • Strong presentation skills for engaging C-level and senior executives.
  • Preferred experience in Commercial Print, Packaging & Labels, and/or Direct Mail.
  • Proven ability to analyze complex problems and develop workable solutions.
  • Excellent organization and prioritization skills for managing resources effectively.
  • Exceptional interpersonal skills for negotiating and resolving issues across various organizational levels.
  • Commitment to ongoing training and learning about RRD's products.

Responsibilities

  • Pursue sales leads and strategically visit key customers for growth.
  • Assess client needs and recommend tailored products and services.
  • Handle complex customer inquiries and negotiate sales agreements.
  • Research and connect with prospective clients to foster relationships.
  • Provide insights on market trends based on customer feedback and competitor analysis.
  • Develop and adjust long-term sales strategies for major accounts.
  • Set and manage sales targets and personal activities effectively.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Paid time off to support work-life balance.
  • Disability insurance for financial protection.
  • 401(k) plan with company matching contributions.
  • Life insurance and various supplemental insurance options.
  • Parental leave and support for adoption costs.
  • Tuition assistance to encourage professional development.
  • Discounts with employer partners for added benefits.
Full Job Description
Job Description

As a Business Solutions Provider, you will act as a trusted advisor to prospective and existing clients, delivering high-impact value and customized solutions across Commercial Print, Packaging, Labels and Direct Mail. Rather than pitching standalone products, you will identify client challenges, translate complex business needs into integrated service offerings, and build strategic, long-term partnerships. Through proactive lead generation, strategic prospecting, and relationship building, you will drive meaningful revenue growth, expand your client base, and consistently deliver measurable business outcomes.

Responsibilities:
  • Pursue sales leads; visit existing and new customers who may be of strategic importance to the organization.
  • Assess customer needs and suggest appropriate products and services.
  • Respond to more complex customer inquiries; negotiate prices and delivery times within limits of authority, and conclude sales orders to meet revenue targets.
  • Identify, research, and contact prospective customers and build positive relationships to generate future sales and repeat business.
  • Refer sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organization so they can respond to changing market conditions and customer demands.
  • Develop long-term sales plans for key customers, monitor, and adapt sales activities to meet objectives.
  • Establish annual, quarterly, monthly, or weekly sales plans and prioritize and schedule your own activities so these targets are met.
  • Coach and mentor less experienced sales representatives to achieve their sales targets.
  • Recommend to clients additional solutions and services the company provides, highlighting the advantages of the product or service, utilizing internal tools and resources as needed.
  • Partners with internal resources to execute targeted deliverables within a timely manner.
  • Provide extraordinary internal and external customer service throughout the sales process.
  • Forecast accurately and maintain the system of record in Salesforce.com.
  • Performs other related duties and participates in special projects as assigned.


Qualifications
  • Bachelor's degree in a discipline related to function of work 3 years of relevant work experience in sales.
  • Ability to present to C-Level and Senior Management Executives, excellent written & verbal communication skills required.
  • Commercial Print, Packaging & Labels and/or Direct Mail experience is prefered, but not strictly required.
  • Must be able consistently to identify critical elements, variables, and alternatives to develop solutions.
  • Must be able to organize/prioritize existing resources and incorporate new information, as needed, to implement the most effective solutions.
  • Able to communicate with people from all levels of the organization or with those who may be associated with the organization in order to negotiate outcomes, convey information or system requirements, and/or offer up solutions to problems.
  • Actively participate in relevant job skills training and development activities.
  • Desire to be a continuous learner of RRD's products & services.
  • Clear knowledge of the selling cycle with the ability to make cold calls on a daily basis.
  • Familiar with standard software such as Word, PowerPoint, and Excel.


Additional Information

For at least the first 6 months in this role at RRD, a non-recoverable draw is expected to be between $50,000 - $150,000 per year. After this period, the draw may change or decrease over time with unlimited commission potential. The actual rate of pay offered may vary based on factors such as education, skills, experience, proficiency, performance, shift, and geographic location. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

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About RR Donnelley

RR Donnelley is a global provider of integrated communications. The company works collaboratively with more than 60,000 customers worldwide to develop custom communications solutions that reduce costs, drive top-line growth, enhance ROI and ensure compliance. The company provides a broad range of services in commercial printing, direct mail, financial printing, print fulfillment, labels, forms, logistics, call centers, transactional print-and-mail, print management, online services, digital photography, color services, and content and database management to customers in the publishing, healthcare, advertising, retail, technology, financial services and many other industries.
Learn more about RR Donnelley
Size
32,000 employees
Market Cap
$790.2 million
Industry
Net Income
$98.5 million
Founded
1864
5 Year Trend
-6.2%
Revenue
$5.1 billion
NASDAQ

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