Client Solutions Executive

Mutualink, Inc.

$80K — $120K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of direct sales experience with proven revenue growth
  • Experience engaging with government and public safety officials preferred
  • Familiarity with emerging technologies in public safety and Smart Cities
  • Strong presentation and communication skills
  • Self-motivated and able to work independently or in a team setting
  • Bachelor's degree or equivalent work experience

Responsibilities

  • Establish and nurture key relationships with customers in assigned territory
  • Articulate business plans and opportunities across various sectors, including government and healthcare
  • Manage accounts and provide ongoing support throughout project implementation
  • Present and demonstrate Mutualink's products effectively to potential customers
  • Collaborate with internal teams to ensure customer satisfaction and sales accuracy
  • Utilize consultative selling to identify and fulfill customer needs
  • Participate in industry events and promote the brand within the community
  • Travel regularly within territory for customer engagements

Benefits

  • Health, Vision, and Dental Insurance
  • Group Life Insurance
  • 401K Plan with matching contributions
  • Paid Time Off (PTO) and Holiday Pay
  • Opportunity for promotion and advancement within the company
Full Job Description
Client Solutions Executive - Connecticut

The Client Solutions Executive will be responsible for generating sales within their assigned territory by consulting, influencing, presenting and selling the Mutualink suite of products as well as advocating for your accounts throughout the implementation of the project. This role is designed to work as a team with the project manager, operations team and sales team. The ideal candidate must have trusted advisor skills and experience to confidently engage state officials, mayors and other elected officials, public safety chiefs, school district leadership and key community leaders, including executives within the commercial and healthcare verticals. The candidate must understand and be able to confidently use technology and have a proven record of sales growth, productivity and customer leadership. This position is ideal for the individual who cares about the "mission" and would like to make a positive change in their career while making a lasting contribution to improving America's public safety and emergency preparedness in a way that can save lives.

Job Location: We are seeking someone that resides in Florida, who will work from home when not traveling (50% of the time) to customer/potential customer sites within Connecticut.

Primary Responsibilities:
  • Develop and support key relationships with customers and partners, and close sales opportunities within the assigned territory by working with state and local government leaders, public safety agencies, hospitals, schools, and private sector companies with confidence
  • Business Development Artistry - Responsible for articulating the business plan and business opportunity with continuous learning and improvement in industries such as government, education, healthcare, transportation/ports, oil/gas/energy, and Smart Cities
  • Responsible for account management, account support, opportunity development, as well as long term account oversight through implementation
  • Present and demonstrate Mutualink's easy-to-use products with confidence
  • Interact with all Mutualink stakeholders to support account and sales accuracy, revenue protection and growth, and customer satisfaction
  • Through a Trusted Advisor/Consultative Selling methodology, identify customer needs related to the Mutualink portfolio of product capabilities, problem solve, inspire the customer to act, and be a strategic competitor
  • Influence and respond to RFI's, RFP and appropriate customer/partner requests
  • Represent Mutualink at tradeshows and industry conferences
  • Participate in appropriate associations, speak to local community groups, and attend various public safety meetings to present and share our exciting vision
  • Ability to travel within territory on a regular basis for customer meetings and events. Occasional travel outside of territory may also be required


Qualifications & Skills:
  • Direct sales experience with a track record of meeting/exceeding revenue quota and territory growth
  • Sales experience in the public safety sector a plus, but not required
  • Government or large enterprise technology sales experience a plus
  • Technology awareness in public safety, Smart City, SaaS (Software as a Service) and IoT (Internet of Things) Solutions a plus
  • Former military, law enforcement, public safety professionals, ASIS membership a plus
  • You should be a self-starter, require little direct supervision, thrive in a team environment, and be an outside-of-the-box thinker
  • Exceptional verbal and written communications, and presentation skills required
  • Exceptional problem-solving skills and abilities
  • You are someone who values the importance of teamwork (team above self) and is willing to jump in to assist with tasks that serve the same goal of serving our customers
  • Strong presentation skills with large groups preferred
  • Exceptional organization skills
  • Computer proficiency required, including use of Word, Excel, PowerPoint, Salesforce, Google Suite and a working knowledge of internet-based technology concepts preferred
  • Bachelor's degree or equivalent work experience


Compensation: We offer a competitive compensation and benefits package (Health, Vision, Dental and Group Life Insurance, 401K Plan & Match, PTO, and Holiday Pay), a great team to work with and a mission that you can be part of that will absolutely make a difference. This position offers a fixed annual base salary, plus a commission plan. The annual salary range for this position is $80,000-$120,000 based on an individual's overall qualifications, experience, skill level, geography, expertise, and education/training at time of hire. Promotional and advancement opportunities are available to reach top pay. This pay range can be modified at any time at the sole discretion of the Company and does not include variable, performance-based compensation which can be applicable. Commission earnings are variable, depending on sales performance against revenue quota and/or other sales objectives.

Interested candidates should visit Mutualink's Career Center to apply.

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