Love helping homeowners tackle small remodels and see their vision come to life? Model Remodel, a Seattle-based general contractor with a focus on remodeling and sustainability, is looking for a motivated Small Jobs Division (SJD) Sales Associate (internally titled Client Services Representative/CSR). Residential Construction/Remodeling experience required.
In this role, you'll manage the sales process from first contact through project handoff, ensuring each client receives exceptional service and a successful project outcome. Our goal isn't just to complete jobs - it's to create satisfied clients who will refer us to their friends and return for future work.
What You'll Do- Manage the full sales cycle for small projects, from responding to leads and qualifying prospects to preparing estimates and presenting contracts.
- Serve as the main point of contact for clients, ensuring clear communication and satisfaction throughout the project and warranty period.
- Prepare accurate contracts with clearly defined scope, exclusions, and assumptions.
- Partner with internal teams and subcontractors for seamless handoff to production.
- Represent Model Remodel at trade shows, networking events, and industry outreach opportunities.
What We're Looking For- 5+ years of construction/remodeling experience and 5+ years in remodeling sales.
- Proven track record in estimating, contract preparation, and closing sales.
- Strong knowledge of building practices, methods, and scheduling.
- Proficiency in MS Office, Google Suite, and CRM/project management tools.
- Excellent communication, organization, and relationship-building skills.
- Professional, respectful, trustworthy, and collaborative with a client-first mindset.
- Passionate about craftsmanship, quality, and sustainable building practices.
Key Attributes- Professional, respectful, and trustworthy in all interactions.
- Client-focused, with strong communication skills to build lasting relationships.
- Collaborative and team-oriented, contributing to a positive work environment.
- Organized, detail-oriented, and accountable for meeting deadlines and financial targets.
- Adaptable, proactive, and solution-focused when challenges arise.
- Passionate about craftsmanship, quality, and sustainable building practices.
Physical Requirements- Ability to work in a constant state of alertness and in a safe manner.
- Frequent standing, walking, and sitting.
- Ability to navigate residential properties, including stairs, uneven surfaces, and tight spaces.
- Frequent lifting and carrying up to 10 pounds; occasional lifting up to 20 pounds.
- Ability to work at a computer or desk area for extended periods of time and use color-sensitive tools.
- Ability to operate measuring tools (tape measures, laser devices) and safely drive to locations within King County.
Why Model Remodel? Some Benefits include:- Competitive Salary $80k + Commissions
- Comprehensive Medical, Dental, and Vision Insurance (PPO and HSA options)
- Health Savings Account (HSA) with eligible plan.
- Company paid Life Insurance
- Employee Assistance Program (EAP)
- Generous PTO Accrual of 12 days per year that increases with tenure
- 8 Paid Holidays
- Employer match retirement plan (optional)
- Open-door communication - easy access to the Leadership Team
- Other Benefits - Mileage reimbursement, company uniforms, and a cell phone allowance
Please send Cover Letter and Resume (including references).
*Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role.
