Sales Associate

Browns Alexandria Mazda

$80K — $90K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Positive and professional demeanor with energy.
  • Passion for assisting customers and delivering exceptional service.
  • Strong communication and interpersonal skills, with a focus on listening.
  • Self-motivated and eager to achieve personal and professional success.
  • Basic proficiency in computers and CRM tools.
  • Valid U.S. Driver's License with a clean record.

Responsibilities

  • Become a Mazda product expert, knowledgeable in all models and features.
  • Warmly greet and assist guests in selecting suitable vehicles, maintaining transparency.
  • Act as a trusted guide for customers, addressing their needs without pressure.
  • Conduct engaging and informative test drives to demonstrate Mazda's unique experience.
  • Utilize CRM systems to manage customer relationships and follow up effectively.
  • Collaborate with sales management and finance teams for seamless customer experiences.
  • Maintain professionalism and a positive mindset while pursuing sales goals.

Benefits

  • Commission-based compensation with excellent earning potential.
  • Comprehensive medical, dental, and vision insurance plans.
  • 401(k) plan with company matching contributions.
  • Generous paid time off including holidays.
  • Life and disability insurance along with flexible spending accounts.
  • Path for career advancement through ongoing paid training.
  • Positive team culture emphasizing respect, collaboration, and work-life balance.
Full Job Description
Job Title: Automotive Sales Consultant (New & Pre-Owned) Company: Safford Brown Mazda Alexandria Location: 7400 Richmond Hwy, Alexandria, VA 22306 Job Type: Full-Time

Safford Brown Mazda Alexandria, a proud member of the Safford Automotive Group, is a premier Mazda dealership serving the Northern Virginia community. We operate on a simple, customer-focused principle: the "Buy Happy Philosophy." This means we believe in upfront, transparent pricing and a negotiation-free process to ensure every guest has a positive and stress-free experience.

We are a "Gold Cup Certified Dealer" committed to excellence, community involvement, and building a team that feels like family. If you are a motivated, people-oriented individual looking for a long-term career (and not just a job), we want to talk to you.

Why Join Our Team? (The "Buy Happy" Benefits)

We believe that happy employees lead to happy customers. We are dedicated to your well-being and career growth, providing a supportive and collaborative environment.
  • Excellent Earning Potential: Our commission-based compensation plan is designed to reward your hard work. Our top sales consultants in the Safford Auto Group can earn $80,000 - $90,000+ per year.
  • Comprehensive Benefits: We offer a top-notch benefits package for you and your family, including:
    • Generous Medical, Dental, and Vision Insurance
    • Prescription Drug Plan
    • 401(k) with Company Match
    • Paid Time-Off (PTO) & Holidays
    • Life & Disability Insurance
    • Flexible Spending Accounts
  • A Career, Not Just a Job: We are famous for promoting from within. We provide ongoing, paid training and a clear path for professional development, whether you're new to the industry or a seasoned veteran.
  • Positive Work Culture: Join a "collaborative and congratulatory team" that values mutual respect, open communication, and work-life balance. We believe in teamwork, not internal competition.
  • Community Focused: Be proud of where you work. We are deeply involved in the Alexandria community and support numerous local initiatives.
  • Employee Discounts: Enjoy generous employee discounts on vehicle purchases, parts, and service.


Your Role & Responsibilities

As a Sales Consultant, you are the face of our "Buy Happy Philosophy." Your primary goal is to guide guests through our seamless purchasing process with professionalism, integrity, and enthusiasm.
  • Be a Product Expert: Become a specialist in all Mazda models (new and pre-owned), their features, and their benefits.
  • Embody the "Buy Happy" Process: Greet guests warmly and assist them in selecting a vehicle that fits their needs, all while adhering to our transparent, upfront pricing model.
  • Guide and Support: Listen to customers, understand their needs, and answer their questions clearly and honestly. You are their guide, not a high-pressure negotiator.
  • Demonstrate the "Zoom-Zoom": Conduct exciting and informative test drives that showcase the unique driving experience of a Mazda.
  • Manage Customer Relationships: Use our CRM system to follow up with guests, answer inquiries, and build lasting relationships that create customers for life.
  • Collaborate: Work closely with the sales management and finance teams to ensure every customer has a smooth and efficient experience from start to finish.
  • Stay Driven: Maintain a professional appearance, a positive attitude, and a desire to meet and exceed your personal and dealership goals.


Qualifications & Skills

We are looking for passionate individuals who are eager to learn and grow with us. No prior automotive sales experience is required! We have successfully trained individuals from hospitality, retail, food service, and other customer-centric industries.
  • Required:
    • A positive, energetic, and professional demeanor.
    • A genuine passion for helping people and providing outstanding customer service.
    • Excellent communication and interpersonal skills-you're a great listener!
    • Self-motivated with a strong desire to succeed and grow.
    • Basic computer and CRM proficiency.
    • A valid U.S. Driver's License and a clean driving record.
  • Preferred (But Not Required):
    • Previous experience in sales, retail, hospitality, or any role involving direct customer contact.
    • Bilingual abilities are a significant plus!

Safford Brown Mazda Alexandria is an Equal Opportunity Employer. We are committed to building a diverse team and encourage all qualified candidates to apply.

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