Full Job Description
Sale Director - Travel and Hospitality
As a member of our USMD Services Business Development team, you will lead the commercial strategy and growth agenda for a set of key Travel and hospitality clients. You will combine deep industry knowledge, consultative sales expertise and senior relationship management to identify market opportunities, shape relevant Mastercard solutions and expand our Services business.
As a Senior Managing Consultant, you will own a portfolio of strategic client relationships and complex commercial opportunities across Mastercard's Services portfolio, including Consumer Acquisition & Engagement, Business & Market Intelligence, Open Finance and Security Solutions. You will represent the needs of your vertical or territory across Mastercard, influencing product and go-to-market priorities
Responsibilities
• Define and execute the Services commercial strategy for an assigned vertical or large territory, identifying priority clients, market opportunities, buying centers and growth themes.
• Own senior client relationships and complex commercial opportunities, from initial demand creation and consultative discovery through solution development, negotiation, contracting and transition to delivery.
• Shape the commercial agenda by developing industry-specific value propositions, sales narratives and integrated solutions that connect client priorities with Mastercard capabilities.
• Build and maintain a strong pipeline, delivering against sales and revenue goals while balancing near-term opportunities with long-term account and market development.
• Act as the voice of the vertical or territory within Mastercard, translating client, market and competitive insights into recommendations for product development, enhancement and commercialization.
• Influence Product, Marketing, Delivery, Finance, Legal and account teams to align resources, overcome barriers and bring the strongest Mastercard solutions to market.
• Represent Mastercard with senior and C-suite stakeholders, establishing trusted relationships and advancing strategic discussions across complex client organizations.
• Contribute to broader Services growth through thought leadership, team mentorship, and sales enablement.
Requirements
• Demonstrated success in B2B consultative sales, business development or strategic account leadership, including ownership of complex opportunities and commercial results.
• Deep experience in relevant industries, with the ability to translate market dynamics, client priorities and competitive trends into a focused commercial strategy.
• Proven ability to build pipeline, develop strategic accounts and progress complex, multi-stakeholder opportunities through negotiation and contracting.
• Experience selling data, analytics, insights, consumer engagement, cybersecurity, technology-enabled solutions or professional services.
• Strong executive presence and demonstrated success building trusted relationships with senior and C-suite stakeholders.
• Ability to develop compelling value propositions and integrated solutions that address complex client and industry needs.
• Experience influencing product direction or go-to-market priorities by translating client and market needs into actionable recommendations.
• Strong commercial judgment, analytical problem-solving and negotiation skills.
• Ability to lead through influence across Product, Marketing, Delivery, Finance, Legal, account teams and other internal stakeholders.
• Experience mentoring or coaching colleagues and strengthening the capabilities of a broader sales team.
• Bachelor's degree or equivalent practical experience.
Benefits
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• Flexible spending account and health savings account
• Paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave)
• 10 annual paid sick days
• 10 or more annual paid vacation days based on level
• 5 personal days
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• Deferred compensation for eligible roles
• Fitness reimbursement or on-site fitness facilities
• Eligibility for tuition reimbursement
• Gender-inclusive benefits
• Many more
