Safeguards Enforcement Lead, User Well-Being

Anthropic$285K — $330K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of management experience in User Well-Being areas
  • Background in trust & safety or content moderation with focus on child safety
  • Proven track record in quality assurance and content review operations
  • Experience in scaling and implementing policy enforcement workflows
  • Proficiency in SQL or data analysis tools for workflow metrics
  • Ability to identify risks and report to cross-functional teams
  • Familiarity with the challenges of large-scale content moderation

Responsibilities

  • Manage and lead a team across multiple User Well-Being policy areas
  • Serve as the main contact for content review partners, overseeing onboarding and training
  • Design scalable enforcement workflows for increasing review volumes
  • Collaborate with Engineering and Data Science to improve enforcement systems
  • Develop documentation to ensure consistent enforcement practices
  • Stay updated on AI policy enforcement and legal frameworks
  • Report misuse trends to leadership and coordinate external reporting obligations

Benefits

  • Access to wellness resources and support for team members
  • Potential for hybrid work arrangements
  • Visa sponsorship for qualified candidates
  • Commitment to diversity and inclusion in the hiring process
Full Job Description
As a Safeguards Enforcement Lead on the User Well-Being team, you will be responsible for managing our child safety, mental health, abuse and exploitation, and age assurance enforcement workflows. This will include managing the team responsible for scaling, maintaining, and continuously improving the systems and processes we use to detect and respond to these harms. This is a management role. You will serve as the central point of contact for those who conduct content review, managing day-to-day workflows, quality assurance, and escalation processes. You will also work closely with internal Engineering, Policy, and Legal teams to scale detection systems and close enforcement gaps as the threat landscape evolves. Important context for this role: In this position you will regularly be exposed to and engage with explicit content of a sexual nature involving minors, as well as content that may be violent or psychologically disturbing. Anthropic takes the wellbeing of team members working in this area seriously and provides access to wellness resources and support. Candidates should carefully consider this aspect of the role before applying. Key responsibilities • Manage a team of individual contributors across multiple policy areas under the User Well-Being banner • Serve as the primary point of contact for review partners conducting content review, including onboarding, training, quality assurance, and ongoing relationship management • Design and improve enforcement workflows to scale effectively as volume grows, while maintaining high accuracy and consistency across review decisions • Partner with Engineering and Data Science teams to optimize detection models and automated enforcement systems for User Well-Being policies • Develop and maintain internal documentation, decision trees, and review guidelines that enable accurate and consistent enforcement at scale • Keep up to date with emerging AI policy enforcement best practices, evolving legal frameworks, and developments in technology, and use these to inform our workflows • Identify and report trends in misuse patterns to internal stakeholders, including Policy, Legal, and Trust & Safety leadership • Coordinate reporting obligations to relevant external bodies (e.g., NCMEC) in accordance with applicable law and Anthropic policy Minimum qualifications • Experience managing teams in the User Well-Being space • Experience in trust & safety, content moderation operations, or policy enforcement with direct exposure to child safety, mental health, abuse and exploitation, and age assurance harm areas • Experience managing or coordinating content review operations, including quality assurance and workflow management • Experience standing up and scaling policy enforcement or content review workflows • Proficiency in SQL and/or other data analysis tools to monitor workflow health, review queue metrics, and surface enforcement trends • Experience identifying emerging risks and communicating findings to cross-functional stakeholders, such as Product, Policy, Engineering, and Legal teams • Understanding of the challenges involved in implementing product policies at scale in the content moderation space Preferred qualifications • Deep subject matter expertise in child safety, child sexual exploitation and abuse (CSEA), online child protection, mental wellness, and age assurance • Experience working with or reporting to NCMEC, IWF, or equivalent child safety reporting bodies • Familiarity with relevant legal and regulatory frameworks, including CSAM reporting obligations, KOSA, COPPA, or equivalent international frameworks • Experience working with generative AI products, including an understanding of how AI systems can be misused to generate or facilitate abusive content • Experience designing or evaluating trauma-informed support structures and wellness protocols for content reviewers working with harmful material • Proficiency in Python for workflow automation or data analysis • Experience working with hash-matching technologies (e.g., PhotoDNA, CSAI Match) or perceptual hashing tools used in CSAM detection • Familiarity with age assurance technologies and their role in child safety enforcement The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $285,000-$330,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from [redacted].com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links-visit anthropic.com/careers directly for confirmed position openings.

About Anthropic

Anthropic is an artificial intelligence research lab that focuses on developing AI systems that are safe, reliable, and trustworthy. The company was founded in 2019 by Dr. Yoshua Bengio, a leading AI researcher and winner of the Turing Award. Anthropic's research is focused on developing AI systems that can learn from small amounts of data, reason about complex systems, and interact with humans in a natural way. The company is based in New York City and has a team of experienced AI researchers and engineers.
Learn more about Anthropic
Size
50 employees
Industry
Founded
2019

Similar Jobs

More Jobs at Anthropic

More Consumer Technology Jobs

Find similar Safeguards Enforcement Lead, User Well-Being jobs: