Experience with accessibility standards compliance (AODA)
Excellent communication and interpersonal skills
Strong organizational and project management abilities
Responsibilities
Provide application and product training to users of varying technical backgrounds
Develop, design, and deliver tailored training materials
Analyze existing learning content for improvement opportunities
Collaborate with stakeholders to gather training requirements
Facilitate content review sessions and incorporate feedback
Manage multiple course development projects within deadlines
Support quality assurance and user acceptance testing activities
Benefits
Flexible work environment
Opportunities for professional development
Collaborative team culture
Access to the latest training technologies
Health and wellness programs
Full Job Description
Job Description Responsibilities:
Providesapplication and product training to both technical and non-technicalusers.
Develops,designs and delivers training material to both technical and non-technicalusers.
General Skills:
Experiencein the development, design and delivery of training material for bothtechnical and non-technical users at the specified experience level
Knowledgeand experience in delivering training on specified packages and platforms.
Experiencedelivering subject matter training sessions both in person and throughlive online sessions via teleconference or webinar.
Experiencecreating, developing, documenting and/or updating training strategies.
Experiencedeveloping documentation and gathering required information to structurecontact and course design requirements.
Experiencebuilding training plans for stakeholders.
Experiencedeveloping and delivering technical training plans and materials for bothtechnical and non-technical users.
Excellentorganizational skills, verbal and written communication skills,presentation skills, and interpersonal skills.
Ateam player with a track record for meeting deadlines. Mandatory Skills:
Experiencewith presentation tools such as PowerPoint, Adobe, Adobe CaptivateClassic, Articulate 360, Image software for screen capture.
Experiencedelivering solution training, developing training documentation or jobaids, as well as identifying new training opportunities for clients.
Requirements
Experience and Skill Set Requirements:
Must Haves:
AdobeCaptivate Classic, Articulate 360 - Creating E-learning courses on these 2platforms.
Portfolio
Skill Set Requirements:
Digital Learning Development and Technical Skills:
Extensiveknowledge and experience developing and maintaining online learningsolutions using Articulate 360, including Storyline and Rise.
Experienceconverting and redeveloping legacy e-learning assets from platforms suchas Adobe Captivate into modern learning authoring tools.
Expertisein designing, developing, testing, and deploying e-learning courses,simulations, assessments, and interactive learning activities.
Experienceapplying accessibility standards and best practices, including compliancewith the Accessibility for Ontarians with Disabilities Act (AODA)requirements.
Strongcollaboration and consultation skills to work effectively with projectteams, subject matter experts, business stakeholders, and technicalresources.
Experiencefacilitating content review sessions, gathering feedback, and translatingstakeholder requirements into learning solutions.
Abilityto prepare documentation, project updates, and presentations formanagement and stakeholder audiences.
Excellentverbal and written communication skills, including the ability to explaintechnical and instructional design concepts to both technical andnon-technical audiences.
Project Management and Organizational Skills:
Experiencemanaging multiple course development activities and deliverables withinestablished timelines and project schedules.
Strongorganizational skills with the ability to prioritize competing demands andmeet project milestones.
Experiencesupporting quality assurance, accessibility validation, user acceptancetesting, and defect resolution activities.
Demonstratedability to work independently and collaboratively to deliver high-qualitylearning solution within tight project timelines.
