10+ years of experience designing and developing complex Siebel CRM solutions
10+ years of hands-on experience with Siebel Public Sector 8.x
5+ years of experience developing Web Services using SOAP and REST
Strong knowledge of integration with Single Sign-On solutions
Proficiency in programming languages and CRM software development tools
Responsibilities
Translate technical specifications into functional CRM applications
Develop detailed programming specifications and conduct unit tests
Troubleshoot technical issues during software operation
Collaborate with IT professionals throughout the software development lifecycle
Design, code, test, and document applications
Benefits
Opportunity to work with cutting-edge CRM technologies
Collaborative team environment
Professional development and training opportunities
Flexible work arrangements
Access to advanced tools and methodologies for software development
Full Job Description
Job Description General Responsibilities and Skills
Required to translate technical systems specifications into working, tested CRM applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests.
Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including tec General Skills
Experience in programming and analysis; specialized CRM software package support at the specified experience level
Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
Experience in structured methodologies for the development, design, implementation and maintenance of applications
Experience in design, code, test, debug and document applications
Experience in the use of object and/or third generation language development tools
Experience in one or more programming languages
Experience in application design, latest design patters, deployment and troubleshooting
Experience with relational and hierarchical database technologies
Experience in the use of information retrieval packages using query languages
Experience with one or more communications protocols
Experience in structured methodologies for the design, development, implementation and maintenance of applications
Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
A team player with a track record for meeting deadlines CRM Software Development Skills
Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation
Knowledge and experience with specific CRM enterprise architecture methodologies, design standards and tools
Experience with middleware and gateways
Expertise in specific tools for CRM software development Desirable Skill
Knowledge and experience with programming Internet-ready applications
Knowledge and experience in rapid application development (RAD) methodologies
Knowledge and understanding of Information Management principles, concepts, policies and practices
Experience with middleware and gateways
Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging
Ability to provide post-implementation support and resolve any post-implementation technical issues
Experience conducting design walkthrough sessions with project team • Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
RESTFul API Design & Development: Architecture, configuration, and deployment of Inbound and Outbound Siebel RESTful APIs utilizing the Siebel Application Interface (AI) and Tomcat application container
Ability to provide user and system documentation as required
Requirements
Experience and Skill Set Requirements
Software Development Experience - 30%
10+ years experience (including recent experience) solutioning and hands-on configuring complex Siebel Public Sector solutions including the use of integration with Siebel e-Services, Siebel Remote, Siebel EAI, EIM, SMARTScript, Web Services and Siebel BI Publisher
10+ years experience integrating with Single Sign On solutions like OID, GO-PKI, and Public Secure
5+ years of hands on experience in developing Web Services using SOAP
5+ years experience developing integration using REST service
5+ hands on experience customizing Siebel Open UI and PM/PR scripting
5+ years hands-on developments experience with Siebel Smart Scripts and Task based UI
4+ years hands on experience with Jscript boostrap framework
10+ years experience developing unit testing scripts
10+ years setting up and developing solutions with multi-organization data structures and data visibility
10+ years experience configuring picklist and list -of-value (LOV) for multiple organizations and multiple languages
2+ years experience configuring in Siebel IP 20.x
Technical Skills - 25%
10+ years of demonstrated and hands on experience with Siebel Public Sector 8.x
10+ years demonstrated and hands experience with Siebel EAI, Web Service, Data transformation and integration
10+ years with Siebel data modelling and EIM
5+ years of hands on experience with Siebel OpenUI and PM/PR scripting
10+ years demonstrated and hands experience with Siebel e-services, Siebel EIM, BI Publisher reports, Javascript, HTML5 and CSS.
5+ years demonstrated and hands experience with the planning of ETL migrations of data from legacy solutions to the new Siebel solution using tools like EIM and development of custom data loaders
Installation, Design, Configuration, Integration and Troubleshooting - 30%
10+ years of hands on experience installing, designing and configuring complex Siebel Public Sector systems including use of Siebel ADM, Oracle OID for single Sign on authentication and Siebel server to server encryption for high sensitive data.
10+ experience troubleshooting and resolving issues of large complex Siebel Public Sector that including integration with several systems and use of Single sign-on.
10+ years of hands on experience in integrating Siebel Public Sector with non-Siebel systems like ESRI, Address Lookups (e.g Canada Post), SaaS solutions like Oracle Service Cloud and traditional middlewares like BizTalk
10+ years of hands on experience on development best practices and standards with Siebel Repository
6+ years of hands-on API design and implementation: Building, scaling, versioning, and maintaining production-grade REST APIs.
5+ years of demonstrated and hands on experience on AODA, WCAG and assistive technologies
Experience and understanding of Workspace and parallel development
Experience with evaluating and documenting Siebel upgrade paths
Methodologies, Documentation and Soft Skills - 15%
Demonstrated knowledge and understanding of Oracle development methodologies, tools, and resources
Demonstrated experience with documentation of technical blueprints, build-books and procedure manuals
Experience with documenting processes and enhancement build books
Demonstrated ability to research and recommend Oracle tools and techniques that could be leveraged
Experience with developing prototype build books
Experience with documenting performance measures of the new environments
Experience working in an agile project delivery team
Excellent analytical, problem-solving and decision-making skills
Strong collaboration skills with a proven track record for building strong working relationships
A demonstrated team player with a track record for meeting deadlines
Strong verbal and written communication skills
Strong communication skills to present technical designs/solutions to business clients
Must Have:
10+years of proven experience designing and developing large, complex SibelCRM solutions that meet defined business requirements and projectdeliverables.
10+years experience with systems evaluation to assess conditions, technicalperformance and capacity of existing systems and determine need andfeasibility of expansion, renovation or replacement.
Abilityto gather client business requirements; corporate I&IT informationmandates, client information technology strategic plans, environment andstandards
Abilityto participate in the development of solutions and provide advice onshort/long term CRM solution service development activities.
Excellentanalytical, problem-solving and decision-making skills, verbal and writtencommunication skills, interpersonal skills and negotiation skills,teamwork skills
Ateam player with a track record for meeting deadlines
