The RoleNimble AI is hiring a Sustainment Engineer to keep our warehouse robot fleet running and make it more reliable over time. You will find out why robots fail in the field, design the fixes, and see them through to deployment. This is not a desk job - you will be expected to dedicate significant time working alongside maintenance technicians in a hands-on environment to experience first hand where the failures lie and where improvements can be made.
This is a highly cross-functional role. This role requires working across Hardware, Software, Manufacturing, Maintenance and Supply Chain teams to implement these improvements with the goal of improving robot reliability and reducing cost.
This role suits an engineer who is self-motivated, driven by a challenge, enjoys hands-on troubleshooting, owns problems end to end, and works well without close supervision.
Responsibilities- Investigate robot failures. Lead root cause analysis on field failures using fleet data, incident reports, failed-part teardowns, and hardware diagnostics. Turn findings into clear corrective actions that improve fleet uptime.
- Own reliability fixes end to end. Design mechanical fixes and design changes, build and test prototypes, validate them, and drive them through release, production cut-in, and field retrofit.
- Support Manufacturing and Maintenance. Respond to support requests from MFG and field maintenance teams, including build issues, nonconforming parts, repair procedures, and troubleshooting escalations.
- Track and prioritize failure modes. Monitor failure trends across the fleet, identify the top drivers of downtime, and prioritize work by impact.
- Document and share what you learn. Write failure analysis reports, update drawings and BOMs, and create or improve maintenance and repair procedures.
- Partner across teams. Work with design engineering, quality, supply chain, and suppliers to close out issues and prevent repeat failures in current and future robot designs.
- Travel to customer sites. Visit warehouses occasionally to investigate failures firsthand, support fix rollouts, and train on-site maintenance teams.
Qualifications- BS in Mechanical Engineering or a related field, or equivalent hands-on engineering experience
- 3+ years of experience in mechanical design, reliability, sustaining, or field engineering for electromechanical systems
- Proficiency in 3D CAD (SolidWorks, Onshape, or similar) and creating production drawings with GD&T
- Hands-on skill with tools, disassembly, and test setups; comfortable working directly on robots and hardware
- Working knowledge of mechanisms such as drivetrains, bearings, gearboxes, fasteners, and structural components
- Basic understanding of electrical systems, sensors, and motors to troubleshoot failure modes related to those systems
- Ability to analyze data (Excel, SQL, Python, or similar) to spot failure trends
- Clear written and verbal communication with engineers, technicians, and non-technical stakeholders
- Willingness to travel to warehouse sites, up to about 15% of the time
Additional Requirements- Experience with industrial robots, ASRS, warehouse automation, or other fielded robotic fleets
- Background in reliability engineering: FMEA, Weibull analysis, MTBF tracking, accelerated life testing
- Experience managing engineering change orders (ECOs) and implementing changes in production and in the field
- Familiarity with DFM/DFA and working with suppliers
- Experience with a variety of manufacturing methods such as plastic and sheet metal design, CNC, 3D printing
- Experience with incident tracking and PLM tools such as Arena
CompensationThe pay range for this position at the start of employment is expected to be
between $100,000 and $130,000/year. Your exact offer may vary depending on multiple individualized factors, including job-related knowledge, skills, and experience. In addition to cash compensation, this position will also receive generous equity for this position.
Culture:We embrace challenges and strive to make the impossible possible each day. We're not in this to do what's easy or to be mediocre. We want to create something legendary and leave our mark on the world. We're ambitious, we're gritty, we're humble and we're relentlessly resourceful in pursuit of our goals. If this sounds like you then you might be a great fit!
Nimble's BenefitsUnlimited Flexible Time OffEnjoy the time you need to travel, rejuvenate, and connect with friends and family.
Health InsuranceNimble provides medical, dental, and vision insurance through several premier plans and options to support you and your family.
Paid Parental LeaveEnjoy paid bonding time following a birth.
Commuter BenefitsTake the stress out of commuting with access to fully paid parking spots.
Referral BonusGet a cash bonus for any friend or colleagues that you refer to us that we end up hiring.
401kContribute towards a 401k for retirement planning.
EquityBe an owner in Nimble through our equity program
