What You Can Expect
The Robotics Clinical Specialist is apart of our Technology Launch team and will promote and support technology centric product launches at key customer accounts. As part of the program development team, the Robotics Clinical Specialist will educate, train, and assist key stakeholders of sustainable use of technology helping customers achieve their technology program goals.
How You'll Create Impact
- Develop account specific launch plan to enable locally sustainable support and use of new technologies
- Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA™ system and other technologies
- Partners with Technology Solutions Manager and Field Service technicians to onboard new accounts, including attend system installation, provide in-service to relevant facility staff, train local implant sales colleagues and provide clinical support during enabling technology cases
- Supports advanced technology upgrades as required
- Responsible for key administration duties
- Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances.
- Follow all internal communication and documentation policies (QA).
- Attend annual trainings as required
This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.What Makes You Stand Out
- Proven track record of achieving strong results
- Strong interpersonal and communication skills
- Strong presentation and demonstration skills
Your Background
- Bachelor's degree in Business, Sales, Marketing, or technical discipline preferred. Associate's degree with equivalent experience will be considered.
- Minimum of 2 -3 years of clinical sales experience or one year of orthopedic sales or case coverage experience
Travel Expectations
Base salary of $85,000 - $95,000 USD with a $50,000 USD incentive
