Roboticist, Client Consulting & Solutions

TELUS Digital

$110K — $130K *
US-AnywhereRemote in United States
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Background in robotics, mechatronics, or a related technical field.
  • Experience advising clients on robotics, automation, or embodied-AI, beyond hands-on implementation.
  • Strong knowledge of robotics and embodied AI trends, data collection, and deployment methods.
  • Ability to convert technical insights into actionable business recommendations for non-technical stakeholders.
  • Experience working across multiple functional teams including Commercial, Solutions, Operations, and Quality.
  • Experience with global client projects, demonstrating adaptability in diverse regions.
  • Hands-on experience with multi-camera systems and computer vision basics.

Responsibilities

  • Act as the primary advisor in client conversations, co-designing tailored robotics solutions.
  • Shape program scope and staffing based on clearly defined client success outcomes.
  • Leverage deep knowledge of robotics and AI to guide clients and deliver actionable solutions.
  • Ensure effective communication between client technical needs and internal teams for seamless execution.
  • Identify and develop new robotics opportunities within existing client accounts and support commercial efforts.
  • Gather real-time feedback on technical performance during projects, proactively addressing issues.

Benefits

  • Remote work flexibility with travel opportunities for client engagement.
  • Chance to serve as a strategic consultant in robotics with global impact.
  • Opportunities for collaboration across diverse internal teams and projects.
Full Job Description
Location & Flexibility

This is a remote US-based role requiring travel for client meetings and hands-on site support (e.g., teleoperation data collection locations). You'll coordinate on-site setup, equipment readiness, and field execution across project locations as needed.

The Opportunity

We're hiring a Roboticist to serve as a trusted advisor to our global robotics and embodied-AI clients. This a strategic role focused on consultation, not just execution. Our Roboticist will apply the same consultative, outcome-driven approach across accounts and geographies as our robotics practice grows.

Expect to flex across concurrent client engagements, each with its own goals, constraints, and regional considerations. Bringing deep expertise in robotics and embodied AI, you'll guide clients through large-scale data collection, field deployments, and program design.

Internally, you'll act as the vital bridge between client vision and execution-partnering with Commercial, Solutions, Operations, and Quality to translate ambitious goals into well-run programs across multiple accounts worldwide.

What Success Looks Like

Clients will see our Roboticist as a genuine and trusted advisor, someone whose input shapes program design before problems occur. Internally, Commercial, Solutions, Operations, and Quality all treat this role as the technical anchor point for robotics engagements, and client programs consistently meet the outcomes they were scoped to deliver.

Responsibilities
  • Strategic Client Advisory & Co-Design: Act as the primary robotics subject-matter advisor in client conversations - assessing what a client is trying to achieve and recommending the approach, equipment, and program design most likely to get them there, rather than defaulting to a standard offering (co-design & iterate).
  • Outcome-Based Scoping: Once you've partnered with clients to define success up front, then shape program scope, staffing models, and equipment needs around that outcome - pushing back where a client's initial ask won't get them the result they want.
  • Robotics Domain Leadership: Bring deep knowledge of the robotics and Embodied-AI landscape (hardware, data collection, simulation, and emerging models) to turn technical trends into actionable client solutions.
  • Technical Bridge & Scoping Alignment: Serve as the connective layer between client technical requirements and our internal delivery teams - ensuring what's scoped with the client is translated into specifications Operations, Solutions, and Quality can actually execute, and that internal technical constraints or trade-offs are surfaced back to the client accurately and early.
  • Commercial Support & Development: Identify and help shape new robotics-related opportunities within existing and prospective client accounts, acting as technical credibility in front of clients alongside Commercial.
  • Field Execution & Technical feedback loop: Own real-time technical feedback on equipment, calibration, and field performance during pilots and live programs, escalating issues before they affect client-facing quality, timelines, or SLA standards.


Qualifications
  • Background in robotics, mechatronics, robotics engineering, or a closely related technical field.
  • Demonstrated experience advising or consulting with clients on robotics, automation, or embodied-AI programs - not solely hands-on build/deploy experience.
  • Strong working knowledge of current robotics and embodied-AI industry trends, data collection methods, and deployment models.
  • Proven ability to translate technical detail into business-relevant recommendations for non-technical stakeholders.
  • Comfortable operating cross-functionally across Commercial, Solutions, Operations, and Quality teams.
  • Experience supporting global or multi-region client engagements.
  • Hands-on experience with multi-camera systems, including calibration, synchronization, and tracking.
  • Solid grounding in computer vision fundamentals - object detection, pose estimation, segmentation, sensor fusion - and their application to robotic perception.
  • Ability to read and critically interpret state-of-the-art technical reports published by frontier labs developing general-purpose humanoid and non-humanoid robots.
  • Willingness and ability to travel to data collection sites (globally) as needed to support engagements.

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