Job DescriptionManager of Business Development and Admissions, Care Access Center - (CAC)
Reports to: Executive Director of Atlantic Visiting Nurse
Duties & Responsibilities: - Creates a working environment that promotes positive employee engagement, adherence to company policies, effective communication, collaboration, innovation, optimal productivity and continuous learning.
- Referral Services:
- Directs department operations on a continuous basis and advises management on operational and functional improvement opportunities
- Oversees management of Referral Services to ensure: a) excellent customer service is delivered: b) referrals are processed in a timely manner, efficient & accurate manner; c) the intake process is in compliance with all policies and regulations
- Supervises and provides consistent support to Assistant Managers, Home Care and Hospice Liaisons, Intake Coordinators, Business Development Nurses, and Unit Associates ensuring that performance goals are met
- Ensures that referral growth meets agency and budgetary goals
- Ensures referral processes are aligned with Atlantic Health procedures and policies.
- Analyzes and reports referral data to Executive Director.
- Business Development:
- Oversees activities of the Home Care and Hospice Liaisons, Intake Coordinators and Business Development Nurses, to grow our Home Care and Hospice referral base
- Develops strategic partnerships to increase growth and business opportunities with appropriate organizations
- Collaborates with Corporate Business Development Directors to increase AHCH exposure
- Develops relationships with new community facilities acting as a resource in building a partnership with AHS
- Communicates effectively as an AHS advocate to members of the community and promotes organization to the public.
- System Involvement:
- Collaborates with System Case Management leaders in all five system hospitals, ACO and TOC leaders, and other post-acute providers to provide seamless transition of care
- Participates on system wide committees, including stroke bundle, ACO, TOC, and Palliative Care
- Collaborates with Corporate Business Development Directors to increase AHCH exposure.
- Marketing:
- Develops and implements marketing strategies which will grow AHCH programs and services
- Collaborates in the development and updating of the annual marketing plan
- Collaborates with AHS marketing department to support business development
- Oversees website maintenance and updates
- Ensures development of marketing materials
- Develops and disseminates educational programs and materials to referral sources and providers.
- General:
- Participates in budget process and ensures budget monitoring processes are in place and addresses variance.
- Works directly with Clinical Team Managers, Manager of Operations & Billing team to ensure timely resolution of issues affecting claim processing such as F2F follow up
- Collaborates with AHS Hospitals, Palliative Care, Hospice Manager and post-acute providers to provide seamless transition of care for Hospice patients
- Participates in Quality Improvement Programs
- Performs other duties as assigned.
QualificationsEducation:- Bachelors' degree in Nursing
- Current NJ RN License
Relevant Experience:- 1.5 years experience in Nursing or relevant area
- Management Experience (Homecare & Hospice prefered)
- Business Development and Marketing Experience
Our Home care and Hospice teams work with more than our patients, we work with their families, inside their homes and in their community. When you join our team, you also join theirs, bringing them your comfort, compassion, education, and expertise. We celebrate these close connections every day, by delivering the best comprehensive home care and hospice services possible.
Atlantic Health offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:
Team Member Benefits - Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
- Life & AD&D Insurance.
- Short-Term and Long-Term Disability (with options to supplement)
- 403(b) Retirement Plan: Employer match, additional non-elective contribution
- PTO & Paid Sick Leave
- Tuition Assistance, Advancement & Academic Advising
- Parental, Adoption, Surrogacy Leave
- Backup and On-Site Childcare
- Well-Being Rewards
- Employee Assistance Program (EAP)
- Fertility Benefits, Healthy Pregnancy Program
- Flexible Spending & Commuter Accounts
- Pet, Home & Auto, Identity Theft and Legal Insurance
Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.
