Amazon

Risk Manager II, Relay Product Excellence

Amazon$83K — $145K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in auditing processes, risk mitigation, or program compliance
  • Background in law, customer service, investigations, risk, compliance, or project management
  • Proficient in all Microsoft Office applications
  • Bachelor's degree or equivalent required
  • Professional certification (CAMS, CRCM, or CRP) preferred
  • Experience with data-driven decision making
  • Master's degree or equivalent preferred

Responsibilities

  • Lead a team focused on fraud prevention in transportation
  • Implement process improvements and automation projects
  • Drive standardization and documentation of risk processes
  • Collaborate with partners to integrate new technologies
  • Analyze risk trends and customer friction points
  • Develop scalable solutions for fraud prevention
  • Provide feedback on engineering and machine learning tools

Benefits

  • Health insurance (medical, dental, vision)
  • 401(k) matching
  • Paid time off
  • Parental leave
  • Flexible Spending Accounts
  • Mental Health Support
  • Adoption and Surrogacy reimbursement
Full Job Description
Have you ever thought about what it takes to detect and prevent fraudulent transactions to ensure the hundreds of millions of Amazon packages are received on time by our customers? What kinds of products and systems would you build to maximize customer satisfaction? Amazon is seeking a Risk Manager team leader who is passionate about protecting Customers and can thrive working across a diverse, global team.

The Relay Product Excellence (RPE) in TTS (Transportation Technology and Services) is constantly innovating new ways of identifying bad actors in our network to deliver the next generation of fraud prevention solutions for our Customers. We hold high standards for our solutions and the services we deliver: our systems are highly secure, highly reliable, highly available, all while functioning at massive scale and delivering industry leading precision; our employees are intelligent, passionate about protecting Customers, and fun to work with.

You will lead a team of Risk Specialists responsible for analyzing and identifying specific instances of risk, broader risk trends and points of customer friction, as well as developing scalable solutions for prevention. You will need to collaborate effectively with cross-functional teams worldwide and within Middle Mile Transportation Technology to solve problems, create operational efficiencies, and deliver successfully against high organizational standards. You should be able to apply a breadth of tools, data sources, and analytical techniques to answer a wide range of high-impact business questions and proactively present new insights in concise and effective manner. You will work directly with partners in engineering and machine learning provide feedback that will help improve tools and revise risk models.

Key job responsibilities

Key job responsibilities
• Lead a team of Risk Specialists responsible for protecting Amazon and our customers from transportation related fraud, misuse, and abuse worldwide
• Support process improvement, automation, and control implementation projects
• Drive the standardization and documentation of processes, risks, and controls and work with owners to assign accountability
• Partner across product teams to apply new technologies to your program area

BASIC QUALIFICATIONS

- 3+ years of auditing business processes, risk mitigation, program compliance or internal audits experience

- Experience in audits related to business processes, risk mitigation, program compliance, or internal audits

- Experience working in relevant industries such as law, customer service, investigations, risk, compliance or project management

- Experience with all Microsoft Office applications

- Bachelor's degree or equivalent

PREFERRED QUALIFICATIONS

- Professional certification such as CAMS, CRCM, or CRP

- Experience using data and metrics to back up assumptions and implement effective solutions

- Experience working in risk, fraud or compliance organizations

- Master's degree or equivalent

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MN, Minneapolis - 83,200.00 - 145,500.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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