OverviewThe Revenue Manager oversees revenue strategy, distribution, and performance optimization for a portfolio of high-end residential and boutique hospitality assets across the Hawaiian Islands.
This position is responsible for developing and executing pricing, inventory, and channel strategies that maximize revenue and profitability, leveraging SynXis, Beyond Pricing, KeyData, and Revinate, Track, and major OTA partners.
The ideal candidate is a data-driven strategist with strong system knowledge, analytical skills, and the ability to collaborate cross-functionally across brands and ownership groups.
This position is required to be on the Island of Maui and reports directly to the Area Director of Revenue Strategy.
Responsibilities
- Develop and execute revenue management strategies for the residences portfolio to maximize occupancy, ADR, and RevPAR.
- Analyze market trends, competitive pricing, and demand patterns to identify revenue opportunities.
- Implement dynamic pricing models within Beyond Pricing, KeyData, and Synxis systems to optimize rate structures.
- Monitor pickup pace, booking windows, and forecast accuracy, adjusting strategies as needed.
- Maintain and manage property inventory, rate plans, and restrictions within SynXis CRS and TRACK PMS.
- Ensure rate parity and inventory accuracy across all distribution channels (brand.com, OTAs, GDS, and direct).
- Troubleshoot connectivity issues between TRACK, PMS, Beyond, KeyData, and SynXis, ensuring seamless data synchronization.
- Regularly audit system settings to prevent rate leakage or overbooking.
- Produce monthly, and quarterly revenue forecasts by market segment.
- Build ad-hoc reports that give further insight into data trends that help inform decision making.
- Partner with Operations and Sales teams to align pricing and inventory controls with operational capacity and guest needs.
- Present directly to ownership groups as required, with the support and guidance of the Area Director
- Coordinate with the Finance team to ensure accurate revenue reporting and recognition.
- Participate in weekly strategy meetings to discuss market trends, forecast updates, and tactical adjustments.
- Lead or co lead weekly revenue strategy meetings, ensuring clear recommendations, tactical alignment, and follow through with support from the Area Director
Qualifications
Three to five years of prior supervisory experience preferred. Proven analytical and conceptual skills. Demonstrated proficiency in Microsoft Excel. Demonstrated exceptional verbal and written communication skills as well as strong presentation skills. Demonstrated exceptional problem solving and process improvement skills. Demonstrated exceptional partnering skills. Ability to simplify complex data into metrics and recommendations that are easily understood and actionable. Prefer strong working knowledge of Springer Miller Property Management, Hyatt Reserve and Envision Group System
