Cedars-Sinai

Revenue Cycle QI Trainer - Hospital Billing (Hybrid)

Cedars-Sinai • $80K — $95K *
Los Angeles, CA 90011Hybrid
Hospitals & Medical Centers
Less than 5 years of experience
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Job Overview by Ladders

Qualifications

  • High school diploma or GED required; Bachelor's degree preferred.
  • Certified Healthcare Access Associate (CHAA) preferred.
  • EPIC certification in ADT, Hospital Billing Resolute, or Physician Billing Resolute preferred.
  • Experience with Epic HB Resolute is highly favored.
  • Minimum 3 years in a supervisory, training, or instructional role required.
  • 3+ years of experience with revenue cycle applications necessary.
  • Extensive hospital billing experience is highly preferred.

Responsibilities

  • Facilitate and provide technical training, including assessment and evaluation.
  • Contribute as a subject matter expert in projects and maintain relationships.
  • Develop training curriculum utilizing detailed EHR knowledge.
  • Analyze workflows and user proficiencies to set learning objectives.
  • Design and maintain role-based training materials based on adult learning principles.
  • Translate complex technical workflows into understandable steps.
  • Create assessment methods to evaluate training effectiveness.

Benefits

  • Hybrid work environment with flexible arrangements.
  • Opportunity for professional growth in a reputable healthcare institution.
  • Access to cutting-edge training materials and tools from CS-Link/Epic.
Full Job Description
Job Description

What you will be responsible for in this role:

The Revenue Cycle Quality Improvement (QI) Trainer - Hospital Billing (Hybrid) at Cedars-Sinai plays a crucial role built to guarantee flawless revenue cycle operations. You will develop and deliver exceptional educational materials, lead thorough training sessions, and mentor team members to encourage personal and organizational growth. Your work will be key in matching training needs to operational goals, ensuring smooth system updates, and promoting performance improvements.
  • Facilitates and provides technical training; assessment, preparation, delivery, and evaluation to address the operational & technical training requirements of the revenue cycle.
  • Actively contributes as a subject matter expert (SME) in projects, and sustains meaningful relationships with business partners, Enterprise Information Services (EIS), leadership, system users, and vendors.
  • Uses understanding of the Electronic Health Record (EHR - CS-Link/Epic) in detail to competently develop training curriculum and facilitate training delivery.
  • Analyzes coordinated workflow, application dependencies, and user proficiencies through collaboration with end users, SME, and application analysts to determine learning objectives.
  • Designs and maintains role-based training materials and scenarios, crossing CS-Link/Epic modules and other applications, to incorporate guidelines based upon adult learning principles.
  • Translates complex and coordinated technical functionality and workflow into easily understood steps.
  • Validates information prior to incorporating into curricula.
  • Devises modes of assessment to measure the efficiency of the course and actively incorporates feedback received to improve the training offered.
  • Facilitates technical training while monitoring and adjusting the approach as necessary to ensure maximum transfer and retention of knowledge among a variety of audiences.
  • Contributes to the planning, composition, development, build, and maintenance of the patient scenarios in the training environment, especially related to coordinated areas.
  • Incorporates guidelines and the latest tools from CS-Link/Epic.
  • Assists with training environment testing.
  • Applies project management principles to support the creation of project tasks, including recommendations of tasks, work estimates, and assignments.
  • Acts as an EIS contact for basic and complex functionality inquiries related to implementations and upgrades with a variety of customers including business operations, system users, and vendors.
  • Builds, maintains and updates documentation of processes and procedures for Epic training curricula, authoring tools, and application standards.
  • Takes ownership of personal growth and acts upon this opportunity to stay informed of new technologies.


Qualifications

Requirements:
  • High school diploma or GED required. Bachelor's degree or equivalent experience in business, healthcare, health science, public health, or education/training or another related field preferred.
  • Certified Healthcare Access Associate (CHAA) preferred.
  • EPIC certification in Admission, Discharge, Transfer (ADT), Hospital Billing (HB) Resolute and/or Physician Billing (PB) Resolute is preferred.
  • Epic HB Resolute experience is highly preferred.
  • At least 3 years of experience in a supervisory, training, or instructional position is required.
  • At least 3 years of experience with a revenue cycle application related to the department: Patient Services, Patient Revenue Management, Hospital Billing and Patient Revenue Management.
  • Extensive experience in hospital billing (HB) is highly preferred.
  • This is a hybrid role, so you must currently live in the Los Angeles area or be willing to relocate to the area for onsite requirements.

About Cedars-Sinai

Cedars-Sinai is a non-profit academic medical center located in Los Angeles, California. It is one of the largest hospitals in the United States, with over 1,000 beds and 2,000 physicians. Cedars-Sinai is known for its high-quality patient care, cutting-edge research, and innovative medical education programs. The hospital has been ranked as one of the best in the country by U.S. News & World Report, and has received numerous awards and accolades for its clinical excellence and research achievements. Cedars-Sinai is affiliated with the David Geffen School of Medicine at UCLA and is a member of the Cedars-Sinai Health System.
Learn more about Cedars-Sinai
Size
13,000 employees
Industry
Healthcare
Founded
1902
* Ladders Estimates

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