Responsibilities*- Analyzes patterns and trends for avoidable write offs that are focused on front-line and clinical workflows.
- Acts as a Revenue Cycle Project Manager for New Programs and Services
- Conducts in-depth root cause analysis and summarizes detailed findings for leadership presentations.
- Investigates mitigation strategies and proposes workflow, education, and technology related solutions to address systemic root cause.
- Leads projects to reduce Avoidable write offs for the AMC, UMH Sparrow and UMH West
- Facilitates stakeholder meetings.
- Conducts high-level problem solving with a focus on revenue, compliance, and operational impacts.
- Provides operational guidance to clinical operations and revenue cycle
- Monitor's performance and summarizes quantitative and qualitative data to leadership.
- Works collaboratively and creates partnerships with clinical and revenue cycle stakeholders.
- Works with payers regarding policy changes or mishandling of claims that lead to write offs.
- Provides education to clinical areas to improve outcomes on workflow, payers, process issues to mitigate write offs.
- Leverages technology and software tools to manage and track progress.
- Partners with Regional IT to implement Epic build changes, functionality, and new workflows.
- Partners with all Revenue Cycle operational divisions including Preservice, Mid-Service, Post-Service and Compliance as well as colleagues in Revenue Cycle Services.
- Creates strong regional partnerships.
Required Qualifications*- 5-8 years of project management, management, lead roles in process improvements or related experience in a revenue cycle operational area or health care industry setting
- Bachelor's degree in health care, business or equivalent combination of education and experience
- Strong leadership and interpersonal skills required
- Advanced knowledge of clinical operations and revenue cycle operations with ability to translate information
- Advanced knowledge in payer reimbursement and compliance guidelines
- Excellent communication skills, demonstrated ability to communicate clear, concise, and accurate information both verbally and in writing
- Proven ability to solve problems creatively
- Advanced knowledge of Epic clinical and revenue applications, reports, and system capabilities
- Demonstrated ability to create project plans, complete projects according to outlined scope and timeline
- Strong customer service skills
- Demonstrated ability creating SBARs, power point slides, root cause analysis including recommendations and outcomes.
- Ability to lead meetings.
- Ability to establish and nurture beneficial business relationships.
- Self-motivated with a willingness to take initiative and solve complex problems
- Capability to negotiate with and influence others
- Strong analytical skills including demonstrated experience using Slicer Dicer and other reporting tools.
- Ability to thrive in a demanding, high-pressure environment.
- Flexibility, innovation, and creativity are necessary characteristics
- Desire to continuously learn and apply new improvement methodologies, and to spread successful innovation through the institution.
- In-depth knowledge of hospital and professional billing processes including payer behavior
Desired Qualifications*- Coding Certification
- Project Management experience
- Coding knowledge/experience with a variety of departments including Surgical Specialties, Pediatric Specialties, OBGYN and Emergency Departments
- Experience with Tableau dashboards.
Modes of WorkPositions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .
Underfill StatementThis position may be under filled at a lower classification depending on the qualifications/experience level of the selected candidate.
Application DeadlineAlthough the Posting End Date may indicate otherwise, this job opening may be filled and closed any time after a posting duration of seven calendar days.
Job DetailJob Opening ID285066
Working TitleRev Cycle Accts Rec/Reim Spec
Job TitleRev Cycle Accts Rec/Reim Spec
Work LocationMichigan Medicine - Ann Arbor
Ann Arbor, MI
Modes of WorkMobile/Remote
Full/Part TimeFull-Time
Regular/TemporaryRegular
FLSA StatusExempt
Organizational GroupExec Vp Med Affairs
DepartmentMM Rev Cycle (PTO)
Posting Begin/End Date10/30/2026 - 11/13/2026
Career InterestFinance
