Job DescriptionAbout the OpportunityThis is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00
This is a position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.
The position is in Human Resources within the Retirement Programs group and reports to the Manager, Executive Compensation & Retirement Programs. It may be located at the Corporate Headquarters in Akron, Ohio, Greensburg, Pennsylvania or Reading, Pennsylvania. The position is responsible for performing various business-related activities to support the Retirement Programs department. The Retirement Programs team is responsible for administering the defined benefit pension (qualified and non-qualified) and our 401(k) program. This position partners with the business units to ensure that programs support their objectives by helping to attract and retain key and critical talent.
Responsibilities include:
- Supports the administration of our defined benefit pension programs, both qualified and non-qualified plan formulas
- Supports the administration of our 401(k) program
- Assists with monthly pension payroll processing and validations; knowledge of Oracle is a plus
- Performs various reconciliations and research discrepancies
- Processes active and retiree deaths which involve confirmation, updating pension option elections and identifying the beneficiary, as applicable, and notifying vendors
- Assist with all special pension-related projects such as early retirement options and pension lift-outs
- Compiles data in preparation for retirements (projections and actual retirements), including data requests from external financial providers
- Reviews divorce documentation to determine if a Qualified Domestic Relations Order or Domestic Relations Order are necessary
- Perform SOX controls designed to ensure data accuracy for pension calculations and valuations
- Work with internal and external auditors on the annual pension audit
- Reviews and supports calls from current and former employees with questions on retirement programs, beneficiary changes and/or account distributions
- Consulting with business unit leaders on retirement program practices and processes
- Preparing and delivering pension-related presentations to employees
- Preparing various ad-hoc reports and statistics for the company's retirement programs and initiatives, which may include performing complex reporting and analysis functions
- Recommending process improvements as well as recommending and implementing solutions to drive change across the organization
- Working knowledge of the administration of 401(k) under Fidelity is a plus
- Working knowledge or familiarity of Code Section 409A is a plus
Qualifications at the HR Rep III level include:
- Bachelor's degree in related discipline with a minimum of 4 to 7 years relevant work experience, or in lieu of a Bachelor's degree, a minimum of 7 years of relevant work experience. Relevant work experience will include the demonstrated ability to:
- Demonstrated proficiency in job skills required to perform in defined business role.
- Applies understanding by generalizing conceptual knowledge to determine ways to solve routine challenges.
- Effectively influences and exercises independent judgment on basic projects and assignments and starts to recognize greater implication to unrelated business operations and/or processes.
- Requires a lesser degree of management oversight.
- Proficient written and oral communication skills with the ability to tailor messaging and effectively and concisely communicate concepts.
- Proficient knowledge/use of Microsoft Office tools including Excel (high degree desired), PowerPoint, and Word.
- Proficient analytical and quantitative skills with demonstrated ability to proactively identify challenges or roadblocks, gather and analyze relevant information while furthering understanding of the topic/issue, develop solutions, and present recommendations.
- Proficient knowledge of section operations and fundamental knowledge of department operations.
- Proficient work management skills; ability to independently organize, manage and prioritize multiple work assignments.
- Demonstrates proficiency in working with management and peers internal and external of the department. Ability to support established relationships and interface with external parties while maintaining core business objectives.
- Understand the connections between the various areas in HR
- CEBS or SHRM certification is a plus
Qualifications at the HR Rep IV level include:
- Bachelor's degree in related discipline with a minimum of 7 to 10 years relevant work experience, or in lieu of Bachelor's degree, a minimum of 10 years relevant work experience required. Relevant work experience will include the demonstrated ability to:
- Career level individual exhibiting full level competency.
- Recommends and implements solutions to complex issues and assignments and develops process improvements and efficiencies aligned with the big picture.
- Effectively manages projects with a sense of ownership and thoroughness.
- Possesses strong skills and knowledge, provides leadership on initiatives and projects, and is viewed as an informal leader to peers.
- Ability to perform in an independent manner with minimal oversight of supervision.
- Advanced written and oral communication skills with the ability to effectively tailor messaging and communicate complex concepts.
- Advanced knowledge/use of Microsoft Office tools including Excel (high degree desired), PowerPoint, and Word.
- Advanced analytical and quantitative skills with demonstrated ability to proactively identify complex challenges or roadblocks, gather and analyze relevant information while furthering understanding of the topic/issue, develop solutions, make results-driven recommendations, interpret results, and improve solutions.
- Advanced knowledge of section operations and proficient knowledge of department operations.
- Advanced work management skills; expert organizational skills and the ability to manage and prioritize multiple work assignments. Ability to assume additional responsibilities and stretch workload capacity without affecting quality of work or customer service.
- Demonstrates advanced ability to work with management and peers internal and external of the business unit; provides mentoring and onboarding. Ability to develop mutually beneficial relationships and interface with external parties. Communicates with and effectively supports Company leadership, at all levels of the organization.
- Understand the connections between the various areas in HR
- CEBS or SHRM certification is a plus
SafetySafety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.
Position ClassificationExempt
FirstEnergy Human Resources Team 
