Summary:The Retail Experience Designer is a creative storyteller who brings Event Network's narratives to life in three-dimensional space. This role helps shape meaningful, memorable retail experiences that reflect our partners' missions and stories. Working closely with the SVP of Experience Design & Development, the designer focuses on concept creation, guest-journey development, environmental storytelling, and translating big ideas into clear visual direction and design packages that guide cross-functional teams-all while ensuring every concept is both inspiring and buildable.
Key Responsibilities:Story-Driven Concepting & Experience Design- Translate creative and strategic direction into compelling spatial narratives, mood boards, concept sketches, and visual storylines that express the desired emotional experience.
- Identify signature storytelling moments, thematic elements, and environmental touchpoints that extend the venue experience into retail spaces.
- Develop concepts that reinforce partner brands and missions through thematic storytelling and world-building.
- Explore innovative materials, textures, colors, and experiential moments that support an engaging guest journey.
Design Development & Visual Expression- Transform storytelling concepts into clear, tangible design assets-including sketches, 3D studies, renderings, and experiential mock-ups.
- Produce conceptual renderings, annotated sketches, layout studies, and design boards that communicate narrative intent to internal teams and external partners.
- Support experience-based space planning and layout exploration, focusing on storytelling flow, sightlines, product connection, and guest engagement.
- Identify opportunities to enhance guest discovery, encourage dwell, and connect product stories to thematic elements.
- Iterate quickly, refining ideas based on feedback and evolving narrative direction.
Cross-Functional Collaboration- Partner with Construction, Operations, Visual Merchandising, and Product teams to ensure storytelling translates seamlessly into practical execution.
- Support presentation development, contributing to emotionally resonant storytelling for partner reviews.
- Participate in partner meetings to capture narratives, understand mission and intent, and articulate design direction both visually and verbally.
- Contribute to a creative culture that values imagination, exploration, and disciplined execution.
Requirements and Skills:- 3+ years of experience in retail design, experiential design, environmental design, or exhibition design.
- Strong portfolio demonstrating storytelling, concept development, mood building, sketching, and spatial creativity.
- Proficiency in creative tools such as Adobe Creative Suite, SketchUp (or other 3D visualization tools), and sketching (digital or analog).
- Ability to visually communicate ideas through sketches, diagrams, and storytelling boards.
- Ability to organize creative work into clear, structured deliverables.
- Strong communication skills-both visual and verbal-with an ability to bring others into a story.
- Understanding of retail guest behavior, immersive experience trends, and experiential design thinking.
Preferred Qualifications:- Experience working with cultural attractions, lifestyle destinations, or branded destinations.
- Familiarity with environmental graphics, signage systems, or branded storytelling.
- Curiosity and experimentation with materials, sensory design, or interactive elements.
- Ability to bridge creative vision with operational execution.
- Comfort working in a matrixed environment with multiple stakeholders and competing priorities.
Travel Requirements- The Retail Experience Designer will be required to travel as needed to meet the needs of the business.
Physical Demands - The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the Retail Experience Designer is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
- The Retail Experience Designer must frequently lift and/or move up to 10 pounds.
Salary Range: $80,000/yr-$100,000/yr
Ready to make an impact and be part of something extraordinary?
Apply today and take the next step in your career journey with us!
Employee BenefitsEvent Network offers full-time team members a comprehensive total rewards package with a variety of coverage options.
- Health and Wellness Benefits: Medical, Dental, and Vision Insurance; Basic Life and AD&D Insurance; Long-Term Disability; plus Voluntary Benefits options 100% paid by employee: Voluntary Life and AD&D Insurance, Short-Term Disability (for employees outside of CA, NY, NJ, HI, RI, Puerto Rico), Accident Insurance, Critical Illness, Hospital Indemnity, and Pet insurance.
- Retirement and Savings: 401(k) Retirement Plan; Flexible Spending Accounts (FSA)
- Employee Assistance Program (EAP)
- Paid Time Off: Vacation Accrual; Sick Leave
- Nine Paid Holidays.
- Profit Sharing Bonus Plan
- Employee Discounts: 25% discount to shop at our stores; and a separate discount program with exclusive savings on a variety of brand-name products, services, travel, entertainment, tickets, and more.
