Coach and develop General Managers to build high-performing teams
Own district P&L and monitor KPIs
Conduct regular store visits and audits to improve execution
Ensure compliance with policies and safety protocols
Collaborate with teams on promotions and process improvements
Partner with HR to recruit and develop future leaders
Benefits
Medical, Dental, Vision, and Life Insurance
Employee Assistance Program (EAP)
50% employee discount on smokable cannabis products
Exclusive savings through Employee Discount Program
Paid Sick Leave (PSL) and Personal Time Off (PTO)
Paid float holidays, including major national holidays
Full Job Description
About the Role
MN Cannabis Services is a fast-growing cannabis company at the ground floor of one of the most exciting emerging industries in Minnesota. We're building something - and we're looking for leaders who want to grow with us. The District Manager (DM) serves as the senior regional leader for the Southeast Minnesota Region, responsible for the performance, operations, compliance, training execution, and culture across four or more retail dispensary locations. This role oversees General Managers at each location, ensuring alignment with company standards and strategic goals. The DM is the primary driver of training delivery, people development, and operational consistency across the district - translating corporate programs into effective execution at the store level.
What You'll Do
Executes direction and team expectations for the district retail operations team
Directly manages four or more General Managers and provides indirect leadership to their store teams
Provides regular guidance, training, development, and on-the-spot feedback for direct reports
Responsible for the overall satisfaction, safety, and security of customers and employees across the district
Executes plans to drive labor productivity while delivering best-in-class customer service
Administers programs provided by the retail operations team; reports on key district metrics using data to drive sound business decisions
Oversees inventory management practices and ensures adequate inventory levels are maintained across all locations
Troubleshoots aspects of store technology across the district to ensure operations are functioning properly
Coordinates and implements visual merchandising standards to drive sales and product recognition
Utilizes conflict resolution to support GMs in handling customer complaints, returns, and escalations
Monitors regular inventory audits and investigates discrepancies across the district
Reviews cash reconciliation reporting daily across all locations
Maximizes overall district productivity by overseeing all procedures and processes to ensure effective compliance
What We're Looking For
8+ years of progressive retail leadership, including 3+ years of multi-unit management experience
Proven ability to coach and develop leaders at multiple levels
Excellent communication, organization, and time-management skills
Strong problem-solving, negotiating, and critical judgment skills
Comfortable with scheduling, inventory systems, and financial reporting
Comfortable with frequent travel across district locations; flexible schedule including evenings, weekends, and holidays
100% in-office commitment across locations - this is not a remote role
High level of integrity, personal motivation, adaptability, and sense of urgency
Commitment to maintaining confidentiality and managing sensitive information
Must report to work sober at all times
Ability to stand, walk, bend, climb, and lift up to 50 lbs regularly (up to 200 lbs with assistance), with or without reasonable accommodation
