Benefits: - Health insurance
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
$5,000 sign on bonus Key Responsibilities:
As a Project Manager, you'll lead and motivate a team of technicians on restoration projects, ensuring work is completed safely, efficiently, and to industry standards. This role combines hands-on fieldwork with leadership, customer communication, and job documentation. The ideal candidate is a problem-solver with strong people skills who can balance quality, speed, and customer satisfaction while setting the standard for the crew. You will also:
- Direct daily field operations, ensuring crew members follow proper procedures and safety standards.
- Assign tasks, monitor progress, and maintain workflow to meet project timelines.
- Communicate clearly and professionally with customers, answering questions and setting expectations throughout the restoration process.
- Write Estimates in Xactimate
- Accurately complete job files, including daily logs, photos, and scope details in SERVPRO systems.
- Inspect work performed by technicians to ensure it meets SERVPRO's high standards and industry guidelines.
- Coach, support, and develop crew members to improve skills and efficiency.
- Oversee the setup, use, and maintenance of equipment and ensure proper inventory of supplies.
- Identify challenges on the job site and take proactive steps to resolve them quickly.
- Work closely with General Manager and claims team to ensure smooth job execution and customer satisfaction.
- Promote and enforce safe work practices on every job site.
- Bonus and Commission Plan with Competitve Base Salary
- Schedule: Monday - Friday, 8:00 AM - 5:00 PM
- Availability for overtime and on-call hours will be required during peak demand or emergency responses
Qualifications:
Required:
- High school diploma or equivalent
- 1-2 years of experience in restoration, construction, or a related field
- Valid driver's license with a clean driving record
- Ability to lift, carry, and move up to 50 lbs. regularly
- Strong communication and leadership skills
- Basic proficiency with smartphones, tablets, and job-tracking software
- Availability for on-call rotation, evenings, weekends, or overtime as needed
Preferred:
- IICRC certification(s) in Water Damage Restoration, Fire/Smoke Restoration, or related areas
- Prior supervisory or lead technician experience
- Experience working with insurance adjusters or property managers
- Familiarity with SERVPRO job documentation systems (WorkCenter, DryBook, etc.)
- Bilingual (English/Spanish) a plus
Benefits:
- Medical, Dental, Vision
- Paid Time Off
- Sick Paid Time Off
- Matching 401K
- Competitive compensation
- Personal Development Opportunities
Compensation: $65,000.00 - $100,000.00 per year
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