City, State:Montgomery, Texas
The Restaurant General Manager leads LandShark Bar & Grill and designated poolside food and beverage operations at Margaritaville Lake Resort, Lake Conroe. This multi-outlet leader is accountable for daily execution, financial performance, team development, guest satisfaction, and compliance across a high-volume restaurant and seasonal outdoor venues. The position balances hands-on operational leadership with strategic planning, revenue generation, labor productivity, and cost control while delivering the Margaritaville guest experience.
Title: Restaurant General Manager
Location: Montgomery, Texas
FLSA: Exempt
Status: Full-time
Reports to: Director of Food & Beverage
Pay Range: 80k - 100k
Job Summary: The Restaurant General Manager leads LandShark Bar & Grill and designated poolside food and beverage operations at Margaritaville Lake Resort, Lake Conroe. This multi-outlet leader is accountable for daily execution, financial performance, team development, guest satisfaction, and compliance across a high-volume restaurant and seasonal outdoor venues. The position balances hands-on operational leadership with strategic planning, revenue generation, labor productivity, and cost control while delivering the Margaritaville guest experience.
Essential Functions and Duties:- Lead restaurant and poolside F&B managers and teams in achieving daily, weekly, monthly, and annual operational and financial goals.
- Direct service, staffing, opening and closing procedures, cleanliness, product quality, and readiness across LandShark and designated pool outlets.
- Own outlet operating results by reviewing revenue, profit, labor productivity, food and beverage costs, controllable expenses, and budget-to-actual performance; implement corrective action plans.
- Prepare and adjust schedules and staffing plans using occupancy, group business, weather, seasonal trends, and outlet forecasts; maintain appropriate service levels while controlling labor.
- Identify opportunities to increase revenue through local patronage, poolside sales, promotions, menu and beverage initiatives, and suggestive selling.
- Partner with culinary leadership on menu execution, inventory controls, purchasing, waste reduction, and consistent food quality.
- Lead recruitment, onboarding, training, coaching, performance evaluations, recognition, and succession development for outlet managers, supervisors, and team members.
- Monitor guest satisfaction feedback and service recovery; conduct floor presence and table touches and coach teams on hospitality standards.
- Maintain compliance with company policies, brand standards, food safety requirements, and applicable Texas Alcoholic Beverage Commission (TABC) regulations.
- Oversee cash handling, POS controls, inventory counts, loss prevention, responsible alcohol service, and accurate reporting.
- Proactively monitor Guest Satisfaction Survey (GSS) scores, guest feedback, and service trends to identify opportunities for improvement, implement action plans, and hold the team accountable for measurable results.
- Develop operating plans for peak summer periods, special events, inclement weather, and seasonal outlet openings or closures in coordination with resort leadership.
- Communicate consistently with the Director of Food & Beverage and cross-functional departments; participate in meetings and provide timely operational and financial updates.
- Ensure safe work practices and timely response to guest and team member concerns, incidents, and operational deficiencies.
- Maintain regular attendance, professional appearance, and a visible leadership presence during peak business periods.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:• Bachelor's degree in Hospitality Management or related field preferred, or equivalent combination of education and experience.
• Three or more years of progressive restaurant or food and beverage management experience preferred, including leadership of high-volume operations.
• Experience overseeing multiple outlets, resort or hotel F&B, bars, or seasonal outdoor operations strongly preferred.
• Demonstrated understanding of P&L management, forecasting, budgeting, scheduling, inventory, and food and beverage cost controls.
• Proven ability to hire, coach, develop, and hold management teams accountable.
• Strong communication, organizational, analytical, guest service, and problem-solving skills.
• Familiarity with POS systems, scheduling platforms, and financial reporting tools.
• Knowledge of food safety and responsible alcohol service requirements; ability to maintain required certifications.
- Ability to work a flexible schedule including evenings, weekends, holidays, and peak seasonal periods.
Work Environment:- Work takes place in restaurant, bar, kitchen-adjacent, poolside, and outdoor resort environments, including exposure to heat and changing weather conditions.
- Frequent walking and standing across multiple venues; occasional lifting of items up to 30 lbs.
- Regular on-site presence is required during busy service periods, special events, weekends, and holidays as business needs dictate.
Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
