Line of ServiceInternal Firm Services
Industry/SectorNot Applicable
SpecialismIFS - Human Capital (HC)
Management LevelSenior Associate
Job Description & SummaryA career in Resourcing and Deployment, within Internal Firm Services, will provide you with the opportunity to work in cross line of service staffing helping our network be even more agile in the ever evolving markets we work with, providing the right people on the right projects at the right time. You'll focus on ensuring that resources of suitable skills and calibre are available for tasks and activities as required as well as managing the education, planning, and skills enhancement associated with resources.
As a team, we maximise resource sharing and enable the delivery of PwC to our clients through line of service and cross line of service staffing, forecasting, utilisation, and workload balance while considering development and diversity initiatives.
The Opportunity As a Resourcing and Deployment Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that'll elevate your career. Your role will include, but isn't limited to:
- Strategically plan and oversee the allocation of Client Service Staff (CSS) to ensure; alignment with firm's strategic priorities, achievement of business metrics, resolving unassigned clients and reallocations for new CSS joiners/leavers
- Utilize continuous planning and scheduling to meet firm utilization targets, with a primary focus on staff leverage and peak season metrics
- Gather information on staff career goals, strengths, and areas of opportunities to effectively match the right staff with the right client engagements. (via Partners and Managers coaches)
- Collaborate and team with RM professionals to; share best practices, continuously improve processes, facilitate staff borrowing/lending and secondments, and participate in team initiatives for technology enhancements that drive operational improvement
- Build strong relationships within the line of service to establish oneself as a trusted advisor while also promoting and focusing on resource sharing across regional counterparts
- Analyze productivity reports and business needs to develop actionable plans for workload balancing, utilization improvements, and the creation of new career paths that align staff interests with firm needs
- Review and analyze financial results monthly, partnering with local leadership to recommend solutions on operational matters such as utilization, chargeable hours, and headcount adjustments
- Develop expertise in RM technology, particularly TalentLink Staffing & Deployment, to support assignment planning, allocations, forecasting, and reporting, and deliver training on all TalentLink modules to staff, while focusing on technological enhancements and the development of new tools for continuous improvement
- Ensure staff assignments comply with firm quality standards (QMSE)
What You'll Bring Your skills, knowledge, and experiences are what set you apart. Here's what we look for:
- An understanding of Resource Management and its link to the business strategy
- Strong judgement and problem-solving skills, including the competency to understand the business impact of relevant staffing options
- Experienced in analyzing data and interpreting findings to make recommendations on actions
- Demonstrated ability to make independent decisions and exercise sound judgment with minimal oversight
- Capable of professionally interacting with Partners and all staff levels, respecting the confidential nature of the work, and leading with empathy when appropriate
- Strong sense of professionalism, integrity, and tact; proactive self-starter, with a high level of personal motivation
- Ability to manage complex projects and demonstrate agility under tight deadlines.
- Demonstrated ability to follow process with agility to make changes as required
- The successful candidate requires fluency in English, in addition to French as they will be required to support or collaborate with English-speaking clients, colleagues and/or stakeholders during the course of their employment with PwC Canada
This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.
The salary range for this position is $62,200 - $103,600. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required SkillsOptional SkillsAccepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Thinking, Business Performance Management, Business Reporting, Communication, Conflict Resolution, Coordinating Staff, Creativity, Data Analysis, Demand Management, Development Collaboration, Digital Tooling, Embracing Change, Emotional Regulation, Empathy, Human Resources (HR) Report, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Project Resource Allocation {+ 18 more}
Desired Languages (If blank, desired languages not specified)
Travel RequirementsNot Specified
Available for Work Visa Sponsorship?No
Government Clearance Required?No
Job Posting End Date