PWC

Resourcing and Deployment Manager, Deals

PWC$81K — $131K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Resource Management or a related field
  • Strong data analysis skills with ability to derive actionable insights
  • Exceptional written and verbal communication skills
  • Proven ability to negotiate and influence in high-pressure situations
  • Demonstrated experience in independent decision-making with sound judgment
  • Skills in problem-solving with a focus on business impact of resourcing
  • Capability to manage complex projects under tight deadlines

Responsibilities

  • Strategically plan and oversee allocation of Client Service Staff to align with firm priorities
  • Utilize continuous planning to meet firm utilization targets and peak season metrics
  • Gather information on staff career goals to match them with appropriate client engagements
  • Collaborate with RM professionals to share best practices and enhance processes
  • Build strong relationships within service lines to promote resource sharing
  • Analyze resource management KPIs and develop plans for workload balancing

Benefits

  • Access to a comprehensive total rewards package
  • Opportunities for variable incentive pay based on individual and firm-wide achievements
  • Focus on education, skill enhancement, and career growth
  • A supportive environment for resource sharing and operational improvement initiatives
  • Collaboration with cross-functional teams to drive innovation and best practices
Full Job Description
Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
IFS - Human Capital (HC)

Management Level
Manager

Job Description & Summary
A career in Resourcing and Deployment, within Internal Firm Services, will provide you with the opportunity to work in cross line of service staffing helping our network be even more agile in the ever-evolving markets we work with, providing the right people on the right projects at the right time. You'll focus on ensuring that resources of suitable skills and calibre are available for tasks and activities as required as well as managing the education, planning, and skills enhancement associated with resources.

As a team, we maximise resource sharing and enable the delivery of PwC to our clients through line of service and cross line of service staffing, forecasting, utilisation, and workload balance while considering development and diversity initiatives.

The Opportunity

As a Resourcing and Deployment Manager, Deals, unlock your potential and embrace the chance to drive meaningful outcomes that'll elevate your career. Your role will include, but isn't limited to:

  • Strategically plan and oversee the allocation of Client Service Staff (CSS) to ensure; alignment with firm's strategic priorities, achievement of business metrics, and resolving unassigned clients and reallocations for new CSS joiners/leavers
  • Utilize continuous planning and scheduling to meet firm utilization targets, with a primary focus on staff leverage and peak season metrics
  • Gather information on staff career goals, strengths, and areas of opportunities to effectively match the right staff with the right client engagements
  • Collaborate and team with RM professionals to; share best practices, continuously improve processes, facilitate staff borrowing/lending and secondments, and participate in team initiatives for technology enhancements that drive operational improvement
  • Build strong relationships within the line of service to establish oneself as a trusted advisor while also promoting and focusing on resource sharing across regional counterparts
  • Analyze Resource Management KPI's through reviewing reports and develop actionable plans for workload balancing, utilization improvements, and capacity management to match strategic goals


What You'll Bring

Your skills, knowledge, and experiences are what set you apart. Here's what we look for:

  • Solid understanding of Resource Management, including forecasting, strategic planning, and how these elements connect to overarching business strategy.
  • Proficiency in data analysis and storytelling through data; with the capability of interpreting findings to provide actionable insights
  • Exceptional communication skills (both written and verbal) with a proven track record to negotiate and influence effectively in high-stress situations while maintaining composure and empathy; consult with others, build relationships, facilitate group discussions, and execute on change management activities
  • Demonstrated ability to make independent decisions and exercise excellent judgment without oversight.
  • Strong problem-solving skills, with a clear understanding of the business impacts of resourcing decisions.
  • Aptitude for addressing and de-escalating client concerns independently, maintaining professionalism in all interactions.
  • Ability to manage ambiguity and complex projects, think strategically, and demonstrate agility under tight deadlines.
  • Experienced in setting priorities, meeting, and exceeding deadlines while maintaining a high level of integrity and confidentiality.
  • Proven track record of effective change management execution and the ability to deal confidently with partners and staff at all levels.


This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.

The salary range for this position is $81,900 - $131,900. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Performance Management, Business Reporting, Coaching and Feedback, Communication, Conflict Resolution, Coordinating Staff, Creativity, Data Analysis, Demand Management, Development Collaboration, Embracing Change, Emotional Regulation, Empathy, Human Resources (HR) Report, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Professional Courage, Project Resource Allocation, Project Resource Management {+ 20 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Not Specified

Available for Work Visa Sponsorship?
No

Government Clearance Required?
No

Job Posting End Date

About PWC

PwC is a multinational professional services network of firms headquartered in London, United Kingdom, operating as partnerships under the PwC brand. PwC ranks as the second-largest professional services network in the world and is considered one of the Big Four accounting firms, along with Deloitte, EY and KPMG. PwC firms operate in 157 countries, 742 locations, with 276,000 people. As of 2020, 26% of the workforce worked in the Americas, 26% in Asia, 32% in Western Europe, 5% in Middle East and Africa and 11% in Central and Eastern Europe and Central Asia.
Learn more about PWC
Size
284,000 employees
Industry
Founded
1998

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