Intact Financial Corporation

Resiliency Architect

Intact Financial Corporation$149K — $182K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in SRE/Platform/Infrastructure/Systems Architecture with large-scale production experience across multiple cloud platforms and on-prem.
  • Proficiency in multi-region traffic management, global load balancing, and DNS/BGP.
  • Strong expertise in Kubernetes ecosystems and service mesh technologies.
  • Experience with monitoring tools like OpenTelemetry and observability stacks such as Prometheus and ELK.
  • Familiarity with data resilience techniques and database technologies such as Aurora and Cosmos DB.
  • Knowledge of Infrastructure as Code (IaC) and automation tools like Terraform and GitOps.
  • Bilingualism is required for candidates located in Quebec.

Responsibilities

  • Establish enterprise resiliency architecture and enforce non-functional requirements (NFRs).
  • Govern architecture quality through design reviews and production readiness assessments.
  • Codify blue/green deployments and chaos engineering best practices into tools and processes.
  • Integrate AI solutions into reliability engineering for enhanced observability and automated remediation.
  • Lead initiatives in disaster recovery and continuity strategies aligned with hard SLAs/SLOs.
  • Drive observability and SRE practices across the organization, including error budgets and reliability dashboards.
  • Mentor teams, lead forums, and communicate effectively with stakeholders about architectural decisions.

Benefits

  • Annual bonus plan with potential payout of up to double the target based on performance.
  • Employee Share Purchase Plan (ESPP) with a 50% company match on employee investments.
  • Flexible pension offerings providing long-term security and guaranteed income options.
  • Supportive work environment focused on teamwork and shared success.
Full Job Description
Salary range (but not limited to): 149,600 - 182,800 Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 15% As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares. Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan. Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well. About the role We are seeking a Resiliency Architect to define and drive our end-to-end resiliency architecture and production reliability posture across Azure, AWS, Google Cloud, and on-prem environments. This person will be responsible to design standards, production readiness, and enforcement mechanisms at enterprise scale. The ideal candidate combines deep SRE expertise with advanced systems architecture and a strong vision for explicit blue/green and chaos engineering practices-alongside AI/GenAI-to make systems reliable, leverage AI as a force multiplier for resiliency, transform team workflows, and deliver resilient, intelligent user solutions. What you'll do here: Core objectives :
  • Establish the enterprise resiliency architecture, patterns, and production guardrails for all critical platforms and services.
  • Govern design quality through rigorous architecture reviews and production readiness assessments.
  • Make blue/green deployments and chaos engineering first-class, codified practices across the estate: design, tooling, automation, and continuous validation.
  • Integrate AI/GenAI into reliability engineering: robust AI system architectures, AI-assisted observability, causal detection, and autonomous remediation.
  • Lead the evolution of disaster recovery, ransomware protection, and continuity strategies grounded in hard SLAs/SLOs and measurable business outcomes.
Key responsabilities
  • Own the resiliency reference architecture for multi-cloud/hybrid (multi-region/zone, active-active/passive, blast-radius reduction) and define/enforce NFRs (availability, latency, durability, RTO/RPO).
  • Establish governance via design reviews, production gates, policy-as-code, scorecards, and automated controls integrated with CI/CD, IaC, and runtime platforms.
  • Standardize blue/green deployment architecture and engineer safe traffic shifting, health gates, progressive cutovers, rollback, and zero-downtime data migrations.
  • Lead an enterprise chaos engineering program (experiments, failure injection, game days) and feed outcomes back into architecture guardrails and SLO improvements.
  • Define production readiness standards (capacity/saturation, graceful degradation, retries/backoff, circuit breakers, rate limiting) and codify runbooks, dependency maps, and failover topologies validated via DR drills and rehearsals.
  • Drive observability and SRE practices: OpenTelemetry adoption, distributed tracing, SLIs/SLOs/SLAs, error budgets, and executive reliability dashboards.
  • Architect DR and cyber-resilience (immutable/air-gapped backups, PITR, ransomware-resistant segmentation, recovery validation) aligned to regulatory and audit needs.
  • Guide platform and data resiliency across Kubernetes/service mesh, replication/consensus, geo-distribution, and event streaming (DLQs, backpressure, reprocessing).
  • Enable reliable AI/GenAI systems and AI-driven operations (monitoring/guardrails, anomaly detection, predictive modeling, human-in-the-loop remediation, ops copilots).
  • Serve as principal resilience authority: mentor teams, lead councils/forums, and communicate tradeoffs clearly to executives and engineers.
What you bring to the table:
  • 10+ years in SRE/Platform/Infrastructure/Systems Architecture with proven large-scale, production-critical experience across Azure, AWS, GCP, and on-prem.
  • Multi-region traffic management, global load balancing, DNS/BGP, TLS/mTLS, CDN/edge patterns.
  • Kubernetes ecosystems (AKS/EKS/GKE), service meshes (Istio/Linkerd), autoscaling strategies, readiness/liveness, topology constraints.
  • Observability stacks: OpenTelemetry, Prometheus/Grafana, Jaeger/Tempo, ELK/OpenSearch, commercial APM; correlation and topology modeling.
  • Data resilience: consensus/replication (Raft/Paxos), partitioning, PITR, snapshots, CDC; caches (Redis), databases (Aurora, Cosmos DB, Spanner).
  • IaC and automation: Terraform/Pulumi, GitOps (Argo CD/Flux), policy-as-code (OPA), CI/CD patterns (blue/green, canary, progressive delivery).
  • Chaos engineering, DR orchestration, and automated failover at enterprise scale.
  • For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.
  • No Canadian work experience required however must be eligible to work in Canada
AI/GenAI competencies:
  • Architecting reliable AI systems: model serving (Ray/SageMaker/Vertex), vector stores (Pinecone/FAISS/pgvector), retrieval pipelines, guardrails and safety.
  • ML/ops: model monitoring (drift, performance, hallucination detection), feature pipelines, lineage/observability, prompt/content governance.
  • Applying AI to operations: causal detection, predictive resiliency, autonomous remediation frameworks.
  • Strong software engineering skills (Go/Python/TypeScript) and systems thinking; excellent communication (written, visual, verbal) and executive presence.
#LI-Hybrid Il s'agit d'un nouveau rôle au sein de notre équipe en plein croissance | This role is a new member of our growing team.

About Intact Financial Corporation

Intact Financial Corporation is a Canadian insurance company that provides property and casualty insurance to individuals and businesses. The company operates in Canada and the United States and offers a range of insurance products, including auto, home, and commercial insurance. Intact Financial Corporation was founded in 1809 and is headquartered in Toronto, Canada.
Learn more about Intact Financial Corporation
Size
16,000 employees
Industry

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