5+ years of residential property management and leasing experience
Strong knowledge of Fair Housing regulations and applicable laws
Bilingual in English and Spanish preferred
Excellent verbal and written communication skills
Proficiency with property management software and Microsoft Office Suite
Proven leadership and team development abilities
Strong critical thinking and problem-solving skills
Responsibilities
Oversee daily operations of the residential community
Coordinate property inspections and maintenance programs
Monitor safety protocols and support emergency response
Assist with capital improvement project planning
Manage move-outs, inspections, and renovations
Build positive relationships with residents and address concerns
Support marketing initiatives to attract qualified prospects
Benefits
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Full Job Description
Description
Residential Property Manager
About the Job
Overview:
JP Management is seeking a Residential Property Manager based in Hackensack, New Jersey to oversee a 600-unit residential community in Hackensack, NJ. This position requires a strong blend of property management, leasing, leadership, and operational expertise to drive occupancy, resident satisfaction, compliance, and financial performance. The Residential Property Manager is responsible for ensuring the community operates efficiently while maintaining the highest standards of service, property condition, and resident experience.
Responsibilities:
Property Operations:
Oversee the daily operations of the residential community, ensuring the property is maintained to company standards and complies with all applicable regulations.
Coordinate property inspections, preventative maintenance programs, and repair activities to preserve asset quality.
Monitor property safety protocols and support emergency response procedures when needed.
Assist with planning and execution of capital improvement projects.
Manage move-outs, unit inspections, apartment turns, renovations, and readiness for new residents.
Track, coordinate, and resolve compliance-related matters, including filings, inspections, and violation remediation.
Resident Relations:
Build and maintain positive relationships with residents, responding promptly and professionally to questions, concerns, and service requests.
Support resident retention initiatives that promote community satisfaction and reduce turnover.
Address resident disputes and lease-related concerns with fairness, professionalism, and sound judgment.
Team Leadership:
Lead and support on-site personnel, including maintenance team members and administrative staff.
Foster a positive, accountable, and service-oriented work environment.
Leasing and Marketing:
Support marketing initiatives designed to attract qualified prospects and maintain strong occupancy levels.
Conduct property tours, prospect follow-up, and applicant screening activities to secure new leases.
Evaluate market conditions and competitor activity to help optimize rental pricing strategies.
Asset Enhancement:
Identify opportunities to improve the property, enhance curb appeal, and increase long-term value.
Coordinate renovation and improvement projects while minimizing disruption to residents.
Support sustainability and environmental initiatives where applicable.
Financial Management:
Assist in developing and managing property budgets, including forecasting revenue and controlling operating expenses.
