Residential Program Manager

Job Description

What You'll Do

The Residential Program Manager will lead day-to-day program execution, coordinate with instructional and facilities teams, uphold residential standards, and maintain the culture, accountability, and cohesion essential to preparing participants for industrial solar fieldwork.

This individual plays a critical role in participant success and overall program impact by ensuring a safe, structured, and supportive environment that prepares participants for the realities of industrial solar fieldwork through consistent oversight, community-building and effective program coordination.

• Manage daily residential operations during training cohorts, ensuring a safe, clean, respectful, and well-functioning environment.
• Oversee participant orientation, check-in, schedules, house rules, residential expectations, and housing-related records.
• Coordinate facility maintenance, safety checks, and residential needs with appropriate support teams.
• Build a positive cohort culture focused on teamwork, accountability, professionalism, and career readiness.
• Serve as a primary resource and mentor for participants, providing one-on-one coaching, conflict resolution, behavior redirection, and non-clinical support.
• Partner with Evolve Foundation staff to integrate life skills, financial coaching, barrier-removal resources, and alumni support into the participant experience.
• Coordinate with instructors and operational teams to support technical training, scheduling, attendance, transportation, logistics, and communication throughout each cohort.
• Support and enforce safety protocols, residential policies, behavioral expectations, and incident reporting requirements.
• Partner with trainers and subject matter experts to evaluate curriculum, capture lessons learned, and continuously improve training content and delivery.
• Serve as the central point of continuity across cohorts, ensuring best practices, program improvements, and participant feedback are carried forward.

Qualifications

What You Bring

• 3+ years of experience in residential program management, workforce development, social services, education, correctional reentry, or related fields.
• Strong ability to build rapport and maintain professional boundaries with adult learners from diverse backgrounds.
• Experience managing residential or group-living environments (e.g., campus housing, job corps, workforce camps, transitional housing, etc.).
• Exceptional communication, de-escalation, and conflict resolution skills.
• Ability to maintain structure, accountability, and safety while fostering an encouraging environment.
• Comfortable working in a setting that includes physical labor training and industrial construction culture.
• Experience working with system impacted or equity eligible populations.

Additional Information

Total Rewards Statement

As a full-time employee at KE, you'll have access to a comprehensive benefits package designed to support your health, wellbeing, and future.

• 100% employer-paid health and dental coverage for employees
• HSA contributions to support your medical expenses
• Company-paid life insurance and disability coverage
• 401(k) with competitive company match
• Performance-based incentives
• Paid weekly with competitive wages
• PTO, six paid holidays, and education reimbursement
• Exclusive employee discounts through Working Advantage

The salary range for this position is $110,000 - $120,000 per year, which reflects a good-faith estimate based on market data and internal equity.

We believe your work should be rewarded with more than just a paycheck. At KE, we invest in your total wellbeing.

Physical Requirements

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be provided for individuals with disabilities.

Typical requirements may include:

• Prolonged periods of sitting at a desk and working on a computer.
• Frequent use of hands and fingers for typing, writing, and handling documents.
• Ability to occasionally lift fifteen pounds (such as files, office equipment, or training materials).
• Regular verbal communication and active listening in person, virtually, and by phone.

Accessibility: If you need accommodations as part of the employment process, please contact Knobelsdorff Human Resources via email at [redacted].

Videos To Watch
https://youtu.be/NffuNwtWOLI