The RoleYou are the face of Conveo to our enterprise clients. Your mission is to make them wildly successful - not by doing work for them, but by making them capable on the platform. You drive autonomy, expansion, and advocacy.
This is not a reactive support role. You're a growth driver. You own the full client lifecycle from onboarding through expansion, and you help build the Customer Growth function as we scale. The clients you work with are global brands with complex organizations - and your job is to turn them into Conveo power users and champions.
Your Mission- Own a portfolio of enterprise accounts from onboarding through expansion
- Run world-class onboarding - use case mapping, stakeholder training, and first-project coaching
- Drive adoption across the client organization - activate individual users and create internal champions
- Build deep relationships with senior stakeholders at the VP/SVP level
- Travel to clients regularly - in-person is how real trust gets built
- Generate advocacy - testimonials, references, and introductions to peers at other companies
- Partner with sales to identify and drive expansion opportunities within your accounts
What we're looking for- 1-5 years of experience in consulting, SaaS customer success, account management, or a similar client-facing role
- Outgoing and energetic - you thrive in front of clients and build trust quickly
- You think in business outcomes, not feature checklists
- Intense - fire in the eyes. You care deeply about making clients successful.
- Research experience is a plus, but not a requirement
- Willingness to travel to clients - this is a relationship-first role
LocationSan Francisco. Client travel expected.
Why join usAt Conveo, you'll join a team that genuinely enjoys working and spending time together. We care about building real relationships, not just great products. That's why we run quarterly team off-sites where we disconnect, reset, and have fun.
- Own a high-impact role at a hyper-growth, YC-backed AI company
- Direct access to founders and senior leadership
- Work with world-class enterprise clients (Unilever, Google, P&G, Canva, and more)
- Competitive compensation, including meaningful equity (stock options) with real upside
- Hybrid working model with offices in London, Antwerp, and New York
- A culture built on taste, speed, ownership, and ambition
