RDO Equipment Co.

Rental Dispatch Manager

RDO Equipment Co. • $80K — $102K *
Phoenix, AZ 85032In-Person
Real Estate & Construction
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Proven leadership abilities with experience on team oversight.
  • Customer service mindset and ease in communication.
  • Strong organization skills in a fast-paced setting.
  • Industry experience in rental, construction or equipment is a plus.
  • Excellent verbal and written communication skills.
  • Valid work authorization to work in the U.S.

Responsibilities

  • Lead and support the Rental Dispatch team through coaching and guidance.
  • Coordinate rental activities from quoting to billing for accuracy.
  • Communicate directly with customers regarding rental details.
  • Monitor daily rental queues to ensure timely work completion.
  • Collaborate with sales and leadership to support rental transactions.
  • Partner with rental leadership on fleet utilization decisions.
  • Serve as an escalation point for dispatch queries.

Benefits

  • 25% annual bonus potential based on performance.
  • Comprehensive benefits package supporting overall well-being.
  • Opportunities for team building outside of work.
  • Regular recognition events for employee milestones.
  • Engagement with the community through volunteering.
  • Access to a top-tier facility with resources for success.
  • Dynamic work environment with opportunities for growth.
Full Job Description
As the Rental Dispatch Manager, you'll be at the center of creating a smooth, high-quality rental experience for our customers and internal teams. You'll lead the Rental Dispatch team and collaborate closely with Sales and Rental leadership to keep equipment moving, billing accurate, and rental operations running efficiently across the Southwest Construction region. If you enjoy leading people and keeping a fast-paced operation on track, this could be a great fit. Apply today!

What's In It For You:

  • $80,000 - $102,000 / year
  • 25% annual bonus potential
    • Competitive compensation to reflect your experience, leadership, and industry expertise.
  • A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.


What You Will Do:

  • Lead and support the Rental Dispatch team: providing coaching, direction, and day-to-day guidance.
  • Coordinate rental activity: from quote through delivery, return, and final billing to ensure accuracy and timeliness.
  • Communicate directly with customers: to coordinate rental details and support ongoing rental needs.
  • Monitor daily rental queues and reports: ensuring work is completed within required timelines.
  • Collaborate with sales, rental professionals, and regional leadership: to support rental transactions and resolve issues.
  • Partner with rental leadership: on fleet utilization, transfers, and disposition decisions.
  • Serve as a point of escalation: for dispatch questions while modeling clear, professional communication.
  • For a complete list of duties and responsibilities, view the full job description here.


What You Will Need:

  • Leadership abilities: experience leading or supporting a team and helping others succeed.
  • Customer service mindset: comfortable communicating with customers and internal partners.
  • Strong organization skills: able to manage multiple priorities in a fast-paced environment.
  • Industry experience: rental, construction, or equipment experience is preferred but not required.
  • Communication skills: clear, professional verbal and written communication.

  • Valid work authorization: candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.


Why You'll Love It Here:

  • Off-site team building: we like to get together outside of work, doing fun things like K-1 Go Karting and attending sporting events.
  • Employee recognition: regular lunches to recognize team members on birthdays and anniversaries.
  • Community involvement: we connect with our contractors and local colleges on volunteer opportunities.
  • Great facility: Lakeside has a top-of-the-line facility with the necessary resources and tools to succeed.
  • A dynamic environment: where no two days are the same.
  • Opportunities to: grow, learn, and lead in the industry.


About RDO Equipment Co.

RDO Equipment Co. is a family-owned company founded in 1968 that sells and supports agriculture, construction, environmental, irrigation, positioning, and surveying equipment from manufacturers including John Deere, Vermeer, and Topcon. The company has more than 75 locations across the United States, Europe, and Russia. RDO Equipment Co. also offers equipment rental, parts, and service, and has a division that specializes in pre-owned equipment. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact, including using solar power at some of its locations.
Learn more about RDO Equipment Co.
Size
5,200 employees
Industry
Manufacturing & Automotive
Net Income
$50 million
5 Year Trend
+5%
Revenue
$2.3 billion
NASDAQ
RDO
* Ladders Estimates

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