This role is as a Reliability, Maintainability, and Availability (RMA) Engineer in support of the Systems Engineering Department for the Contract for Organizing Spaceflight Mission Operations and Systems (COSMOS), which is NASA's next-generation mission operations contract located on-site at Johnson Space Center. COSMOS ensures the continuity of critical human spaceflight support by providing mission control services, advanced training systems, and full-scale spacecraft mockups for astronaut preparation and engineering analysis.
Description of DutiesThe Reliability, Maintainability, and Availability (RMA) engineer facilitates design changes to NASA Johnson Space Center's Mission Control Center (MCC), Backup Control Center (BCC), Mission Training Center (MTC), and Space Vehicle Mockup Facility (SVMF).
The RMA engineer works in a dynamic team environment and collaborates with COSMOS and NASA Systems Engineers and Platform/OS Engineers to evaluate requirements/designs and to facilitate changes across the Mission Systems facilities' hardware and software systems. Excellent interpersonal and communication skills, both oral and written, are required for customer interactions. Strong initiative, teamwork and problem-solving skills are also required.
Primary Responsibilities:
- Work with customers, users, and engineers to effectively analyze user requirements, user stories, and operations concepts,
- Apply RMA analysis techniques to recommend RMA-based technical solutions to engineering problems,
- Support the generation and the analysis of system availability metrics for the Mission Systems facilities,
- Build and maintain RMA models and associated block diagrams,
- Create and/or update documentation for design and change instruments,
- Perform post data processing, post data reduction, and data mining,
- Perform system analysis, assessments, trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications,
- Develop RMA related inputs to requests for proposal and evaluate proposal responses,
- Contribute to systems architecture design and system integration efforts,
- Provide RMA support to the implementing organizations and external customers,
- Work effectively in a team setting to develop collaborative ideas.
The successful candidate will:- Be a highly motivated individual willing to learn and apply new concepts, tools, and software,
- Possess strong personal initiative,
- Have good problem solving and troubleshooting skills,
- Possess strong team-building skills across multi-functional areas that establish a collaborative operational structure including active listening, prompt service and follow-up,
- Exhibit a proven track record of working under tight deadlines,
- Possess a high degree of self-motivation and the ability to work independently,
- Have excellent communication skills, both written and verbal,
- Exhibit professional behavior that promotes teamwork, fosters cooperation, and enhances productivity in the workplace,
- Be well organized with the ability to coordinate, prioritize and execute multiple tasks simultaneously in a high-pressure environment,
- Possess the ability to communicate verbally and in writing to work effectively with a variety of government and contractor personnel at all levels.
Job RequirementsMust have one of the following combinations of education and experience: a Bachelor of Science degree in Computer Science, Aerospace Engineering, or similar technical degree plus 0 - 5 years of related experience.
- Must be able to obtain a NASA Personal Identity Verification (PIV) Badge for NASA credentials.
Desired Skills/Experience- Understanding of human spaceflight requirements,
- Leadership skills,
- Knowledge of NASA JSC MCC, MTC, and SVMF facility subsystems,
- Knowledge of NASA BCC facility subsystems at Huntsville, AL and White Sands, NM,
- Experience with ServiceNow or similar ITIL workflow toolset,
- Experience across various areas of the systems engineering lifecycle, including requirements analysis, design, and documentation,
- Experience with agile development practices,
- Knowledge of Reliability, Maintainability, and Availability (RMA) concepts, techniques, and tools,
Experience with Office 365 Tools.
Final compensation is determined through a comprehensive evaluation of several key factors, including the candidate's educational background, specialized technical expertise, and relevant professional experience. We also consider internal equity, prevailing market data, and specific contractual or funding requirements to ensure competitive and equitable offer alignment.
