Full Job Description
As our Reliability Engineer- you will report to the Manager, Engineering Poultry.
You will Reduce risk and loss. Monitor, measure, communicate and improve the customer experience of new or revised products by documenting and driving key cross-functional organizational behaviors in the first year of new product and new service introduction. Assure the successful transition of new products from R&D to Customer Care. Identify opportunities to improve customer satisfaction and generate revenue for JBT Marel. Support the planning and execution of a change process such as the resolution of component obsolescence.
On a given day, you may:
• Support, develop and optimize manufacturing processes to include implementing process changes and new equipment.
• Document manufacturing processes, work instructions, and standards.
• Support troubleshooting of production issues.
• Participate in process validation and testing activities.
• Support continuous improvement initiatives.
• Escalates complex issues to senior engineers
• Train or arrange training of service professionals, including assessing and reporting qualification level
• Make spare and wear parts available for product for launch date and for the 12-month transition period
• Plan and report cross functional deliverables during the 12-month transition period.
• Coordinate closely with Customer Care to improve customer satisfaction and customer experience
• Coordinate closely with R&D to improve system performance, lower cost, improve uptime, improve NPD or handoff process.
• Implement KPI, RCI and measurement systems to drive behaviors that improve uptime, reliability or lead to positive customer experience
Requirements for the role
• Bachelor of Science Degree in Engineering or Project Management
• Project Management Experience
• Proficiency in Microsoft Office software applications
• Ability to read and interpret and produce engineering and assembly drawings
• Must be willing to travel to customer site (predominantly US/Mexico/Canada) to assist, to coordinate, to learn and to be at Gemba. Estimate 40% of time in an office or meeting environment. Exposed to possible shop or site installation hazards including heavy equipment, shop traffic, uneven/slippery footing, inclement weather, etc. Sites environments are typically indoor, wet, 30-40° F refrigerated rooms. Installation sites require appropriate JBT Marel and Customer PPE such as hard hat, Steel Toe Shoes, safety glasses, hair nets, lab coats, gloves (NO JEWELRY of any kind).
• You must be authorized to work in the US without sponsorship now or in the future.
Travel & Location
• This position is Hybrid and we ask that you travel 40% of the time.
• Use of Technology in Our Hiring Process JBT Marel uses technology-assisted tools, including artificial intelligence (AI), to support the review of applications. These tools help our recruiting teams identify skills and experience relevant to the role based on job-related criteria. All applications are reviewed by people, and AI is not used to make hiring decisions independently. We are committed to fair, consistent and inclusive hiring practices globally.
• #LI-KF1
• Benefits: JBT Marel offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan.