A Release Orchestrator provides the operational discipline and cross-functional coordination needed to deliver software changes safely, predictably, and efficiently. By managing release readiness, risk mitigation, stakeholder communication, and deployment governance, the role improves software quality, reduces service disruptions, and enables engineering teams to focus on delivering business value.
• Managing release activities
• Managing release agents
• Defining approval gates
• Supervising autonomous deployment workflows
• Coordinating human and AI delivery streams
• Managing exception handling
What you’ll bring
- 5+ years of experience in software delivery, release management, DevOps, engineering operations, program management, or a related technology environment.
- Experience coordinating complex software releases across multiple engineering teams, products, and stakeholders, with a strong focus on quality, readiness, and predictable delivery.
- Working knowledge of modern CI/CD practices, deployment automation, cloud environments, and software development lifecycles.
- Experience establishing and managing release readiness criteria, approval gates, deployment controls, risk mitigation, and exception-management processes.
- Ability to oversee automated and autonomous deployment workflows, balancing speed and innovation with appropriate governance and human oversight.
- Interest in or experience with AI-enabled software delivery, including environments where human teams and AI-powered agents or automation work together to support development and deployment.
- Strong problem-solving skills with the ability to quickly assess release risks, dependencies, exceptions, and potential service impacts and drive issues toward resolution.
- Demonstrated ability to bring together Engineering, Product, Quality, Cloud/DevOps, Support, and business stakeholders around shared release objectives.
- Excellent communication and organizational skills, with the ability to translate complex technical release information into clear readiness, risk, and status updates for both technical and business audiences.
- A continuous-improvement mindset and the ability to identify opportunities to simplify, automate, and strengthen software delivery practices.
- Ability to thrive in a fast-moving, highly collaborative environment where priorities evolve and successful delivery depends on strong partnership and accountability.
How you’ll demonstrate Netsmart’s core values
- Collaborate: Build strong partnerships across engineering, product, operations, and business teams to create shared accountability for successful releases.
- Innovate: Embrace automation, AI-enabled delivery, and new ways of working that improve the speed, safety, and scalability of software delivery.
- Execute: Bring structure, discipline, ownership, and follow-through to releases, ensuring teams are prepared and risks are proactively addressed.
- Engage: Communicate openly, surface concerns early, and keep stakeholders aligned throughout the release lifecycle.
