Relationship ManagerLocation: Palo Alto, CA
Job Type: Full-Time | Exempt | Hybrid Eligible
Salary Range: $100,000 - $150,000 per year
Job SummaryAs a Relationship Manager at Commercial Bank of California, you will play a pivotal role in advancing our mission of empowering entrepreneurs, business owners, and community leaders. This role is responsible for originating and servicing a diverse portfolio of commercial and consumer credit solutions while cultivating long-term, values-based relationships. You will proactively engage with clients to understand their financial goals, provide tailored guidance, and identify opportunities to deepen relationships through deposit, lending, and treasury services.
In alignment with CBC's commitment to life wealth and community impact, you will represent the organization at civic and community events, strengthening our presence and building meaningful connections. Your ability to develop a robust referral network and deliver a high-touch client experience will be key to driving growth and reinforcing CBC's reputation as a purpose-driven financial institution.
Essential Duties and Responsibilities- Solicit new relationships through various channels for deposit and loan opportunities.
- Recognize and act on customer prospects; cross sell opportunities with existing customers.
- Review appraisal, environmental, and title reports to determine reliability and support for credit request.
- Make proper referral of loan opportunities to lending personnel.
- Actively be involved in Bank's Business Development Program.
- Enhancing the image and recognition of the Bank in the business and professional community.
- Works closely with staff in structuring, analyzing and approving commercial business loans.
- Promote a team atmosphere and coordinate with other personnel in the management of shared account relationships.
- Manages production goals and controls income and expenses.
- Makes decisions on administrative and operational matters pertaining to deposits and lending.
- Complete weekly updates of Pipeline Report to ensure accurate tracking and status of lending deals within loan pipeline; monitor loan portfolio and ticklers.
- Track monthly borrowing base certificates; track revolving lines of credits for valid maturity dates; renew or extend subject lines for client use.
- Trouble-shoot loan account issues with Operations, Wire, New Accounts and Note Departments
Minimum Qualifications- Bachelor's degree (B. A.) from four-year College or University.
- Or 5-10 years community banking experience; (highly preferred)
- Or equivalent combination of education and experience.
Knowledge of:
- All areas of business lending and inventory financing
- Credit structure - all forms
- Business development
- Commercial deposits
Abilities:
- Possess strong sales and marketing ability to sell Bank Services.
- Manage priorities to ensure effective accomplishment of objectives.
- Handle strong volume of workflow from various sources.
Benefits & Perks- Competitive employer contribution to medical, dental and vision coverage
- 401k plan with employer match
- Flexible Spending Accounts (FSA) and Dependent Care Accounts
- Employee Assistance Program (EAP)
- Employer provided Calm subscription
- Employer provided mental health benefits through Teladoc
- Life, AD&D and disability insurance
- Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer
- Online discount program
- Tuition Reimbursement Program
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