We're looking for an experienced and proactive Account Manager to help reach our APAC ambitions. You will be managing key account relationships across multiple industries and channels for our cross-border merchants. The ideal candidate is a born networker who thrives in a fast-paced, diverse, and entrepreneurial environment.
Responsibilities- Fully responsible for the success and satisfaction of your merchants in your portfolio.
- Build strong relationships with key contacts across multi continents and time zones.
- Build and sustain relationships with key merchant stakeholders, and leverage those relationships to drive the best possible merchant experience
- Ensure a positive and consistent relationship for one or more assigned clients
- Serve as primary point of contact to support problem resolution and ensure client retention
- Work and collaborate with colleagues in the Global Nuvei Team
Requirements- At least 3-5 years of experience managing enterprise-level clients in a fast-paced & dynamic environment
- Knowledge of payments and acquiring is a must
- You're a high-energy, dynamic, hands-on self-starter with a proven commercial edge and entrepreneurial drive
- You enjoy working in uncertain situations, and you can deal with ambiguity
- You're an excellent communicator who can build relations at all levels
- You are a very detailed person
- You can work seamlessly with a global, multicultural team
- You are well organized with good time management skills
- You have strong aptitude to analyze and solve problems
- Willingness to work across different time zones
- Fluent in Mandarin and proficient in English
- Travel required (~5%)
Benefits- Competitive holiday allowance
- 401K Matching program
- Group Insurance Benefits
- Flexible working model
- Employee Assistance Program
Working LanguageEnglish (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically dispersed.
Our recruitment process may use automated tools, including AI, to support application management and candidate shortlisting.
