7-12 years in reinsurance broking, ceded reinsurance, treaty administration, or reinsurance operations with independent issue-management experience.
Bachelor's degree in Finance, Accounting, Economics, Mathematics, Risk Management, Actuarial Science, or a related field.
Strong understanding of proportional, XOL, and facultative contracts; financial and actuarial fluency.
Advanced Excel skills and structured-data validation expertise; ability to communicate system requirements across departments.
Familiarity with SQL, Python, Power BI, or enterprise data platforms like Palantir is preferred; leadership experience is essential.
Responsibilities
Lead the Reinsurance Operations team, managing workload, performance, and development of analysts.
Act as the primary operational contact for internal teams, brokers, and reinsurers, resolving issues and escalating significant matters.
Identify operational challenges and collaborate with stakeholders to implement sustainable improvements.
Coordinate operational handoffs for treaties and amendments, ensuring documentation of responsibilities and deadlines.
Ensure reinsurance terms are accurately reflected in downstream processes and systems.
Establish risk-based controls to identify discrepancies and track resolutions of operational exceptions.
Maintain comprehensive placement and renewal files, ensuring all documentation is complete and up-to-date.
Benefits
Opportunity for professional development and coaching.
Engagement with cross-functional teams and external partners.
Involvement in process improvement and automation initiatives.
Access to advanced data tools and technologies.
Dynamic work environment in a leading reinsurance firm.
Full Job Description
Reinsurance Operations Manager
Department: Program Management
Employment Type: Permanent - Full Time
Location: New York
Compensation: $145,000 - $156,000 / year
Description
The Reinsurance Operations Manager will manage the Reinsurance Operations team and lead the operational integrity and continuous improvement of Accredited's ceded reinsurance lifecycle. Ensure that placed and approved treaty structures and Facultative structures are translated accurately into downstream Finance, Underwriting, Actuarial, Claims, Legal, Compliance, Technology and partner-facing execution; operational issues are addressed promptly; and key contractual, governance and control obligations are met. The Manager is expected to exercise independent judgment, anticipate operational challenges and drive practical solutions that strengthen the effectiveness, efficiency, and scalability of the Reinsurance Operations function.
Key Responsibilities
Lead the Reinsurance Operations team, including workload prioritization, performance management, coaching, development and quality assurance for two analysts across new business, renewals, active programs and runoff.
Serve as the primary day-to-day operational contact for internal teams, brokers, reinsurers and MGAs; coordinate inquiries, resolve routine issues within delegated authority and escalate material contractual, commercial, coverage or counterparty matters to the Chief Reinsurance Officer and Reinsurance Officers.
Proactively identify operational challenges, evaluate potential solutions and work collaboratively with internal and external stakeholders to implement practical, sustainable improvements that strengthen execution, controls and service delivery.
Coordinate operational handoffs for new and renewed treaties, amendments, runoff, commutations and sunset obligations, documenting responsible owners, deadlines, applicable terms and escalation requirements.
Ensure approved reinsurance terms, including participation, limits, retentions, commissions, loss caps, expense provisions, catastrophe terms, notices and amendments, are accurately reflected in downstream processes and systems.
Establish and maintain risk-based controls to identify contract-to-system discrepancies, nonstandard provisions, effective-date changes and operational exceptions; track resolution and escalate material gaps.
Coordinate with Finance on settlements, recoveries, commissions, collateral and cash-call inquiries.
Maintain complete placement and renewal files, coordinating evidence of executed terms, Actuarial risk-transfer assessments, Finance collateral analyses, counterparty documentation and required approvals; follow up on outstanding items.
Coordinate Reinsurance Governance Committee materials and presentations for Chief Reinsurance Officer review, maintain action logs and supporting evidence, and track audit requests and remediation activities through completion.
Maintain an integrated operational view of the ceded reinsurance portfolio using Finance- and Actuarial-approved information, highlighting counterparty participation, authorized/unauthorized exposures, exceptions and emerging issues.
Lead reinsurance-specific process improvement and automation requirements, including contract-derived data, workflow design, testing, validation and exception management in partnership with Technology, Finance and other stakeholders.
Help transition manual trackers and flow-of-funds processes to reliable automated solutions once controls and outputs are validated; support actionable operational reporting.
Oversee timely coordination of reinsurance reporting obligations, bordereaux, settlement-related inquiries and contractual financial exceptions, including loss caps, corridors and contingent commissions; ensure follow-up and escalation.
Monitor reinsurance-specific collateral obligations, counterparty authorization requirements, contractual deadlines and regulatory documentation needs; coordinate with Finance, Legal and Compliance to ensure timely completion, appropriate evidence and escalation of material exceptions.
Maintain operational reporting on treaty obligations and exceptions.
Establish and maintain documented reinsurance operating procedures and cross-training practices to promote consistent execution, accountability and continuity across the Reinsurance Operations function.
Skills & Expertise
Skills
Strong proportional, XOL and facultative contract literacy; practical financial and actuarial fluency, including recoverables, collateral, inuring benefits, attachment points and treaty economics.
Demonstrated ability to independently assess complex operational issues, develop practical solutions, exercise sound judgment and drive cross-functional initiatives through implementation.
Advanced Excel and structured-data validation; ability to explain system requirements and work across Finance, Claims, Actuarial, Legal and Technology.
SQL, Python, Power BI, enterprise data platforms such as Palantir or comparable automation/data experience strongly preferred; professional software-development experience not required; demonstrated team leadership and ability to manage staff required.
Experience & Education:
7-12 years in reinsurance broking, ceded reinsurance, treaty administration or reinsurance operations, with independent issue-management experience is required.
Bachelor's degree in Finance, Accounting, Economics, Mathematics, Risk Management, Actuarial Science or related field
