Graduate from an accredited Nursing program required.
Minimum of Bachelor’s Degree in Nursing (BSN) at time of hire.
2 years of progressive responsibility in a clinical setting.
Must maintain clinical competencies within assigned unit.
Excellent written, verbal, and computer skills required.
Demonstrates problem-solving, leadership, communication, fiscal responsibility, and teamwork abilities.
Responsibilities
Collaborates with staff as the first line supervisor, providing direct assistance and resources.
Participates in staff performance management, including coaching and evaluations.
Facilitates patient flow and optimizes clinical capacity by adjusting staff schedules.
Promotes timely throughput to enhance clinical capacity within the organization.
Engages in service recovery to support patient and employee retention.
Addresses and mediates conflicts to ensure smooth operations.
Contributes to Quality and Patient Safety improvement initiatives and projects.
Develops and coordinates orientation for new staff, assessing clinical competence.
Benefits
Comprehensive health benefits package.
Opportunities for professional development and continuing education.
Supportive work environment with a focus on teamwork.
Participation in quality improvement initiatives.
Flexible scheduling options to accommodate work-life balance.
Full Job Description
Overview
Clinical Nurse Supervisor - Primary Care & General Internal Medicine Clinics
40 hours per week
Responsible for patient flow and overall day to day operations that impact the care unit or department. Provides direct oversight of care to support patient and staff needs. Serves as a role model and leader to uphold institutional priorities, policies and practices.
Responsibilities
Collaborates and assist with operations by functioning as the first line supervisor to staff. Acts as a resource to staff to provide direct assistance or connect with appropriate resources.
Participates in performance management of staff members to including coaching, preparation of performance evaluations, and the performance management process. Initiates disciplinary action as appropriate.
Works with the staff to facilitate patient flow and to optimize clinical capacity. Determines when and how to flex staff schedules to provide clinical coverage.
Facilitates timely throughput to optimize clinical capacity within the organization.
Performs service recovery to promote patient and employee retention. Responds to staff and patient/family needs.
Addresses conflicts as they may arise. Assists/mediates discussions to maintain smooth operations.
Participates in institutional Quality and Patient Safety improvement initiatives, committees and projects.
Develops, plans, and coordinates the implementation and evaluation of orientation for new staff. Collaborates with the rest of the leadership team to assess and evaluate the clinical competence of department staff.
Performs other duties as required or assigned.
Qualifications
Graduate from an accredited Nursing program required.
Minimum of Bachelor’s Degree of Nursing (BSN) at time of hire.
2 years of progressive responsibility within designated setting.
Must obtain and maintain clinical competencies within assigned unit.
Excellent written, verbal, and computer skills required.
Demonstrates abilities with problem solving, leadership, communication, fiscal responsibility, and teamwork.
Required Licensure/Certifications
Licensed Registered Nurse with New Hampshire eligibility.
Current Basic Life Support (BLS) required.
About Dartmouth-Hitchcock Medical Center
Dartmouth-Hitchcock Medical Center (DHMC) is a nonprofit academic health system that serves a population of 1.9 million in New England. DHMC includes a 396-bed tertiary care hospital, research and clinical facilities for the Geisel School of Medicine at Dartmouth, Norris Cotton Cancer Center, and the Dartmouth Institute for Health Policy and Clinical Practice. DHMC is the largest private employer in New Hampshire and is the only academic medical center in the state. The medical center is affiliated with the Geisel School of Medicine at Dartmouth and is part of Dartmouth-Hitchcock Health, a network of healthcare providers in New Hampshire and Vermont.
