5-7 years of experience in a similar role within a large corporation
In-depth knowledge of litigation principles and legal procedures
Strong negotiation and relationship management skills
Proven project management and communication abilities
Responsibilities
Manage workers' compensation claims from initiation to resolution
Support Operations and Safety in identifying trends for improvement
Evaluate and implement risk mitigation strategies
Oversee the TAD program for timely return to work
Build and maintain relationships with third-party administrators and legal counsel
Enhance post-loss claim management processes
Identify and develop operational strategies to mitigate claim costs
Benefits
Collaborative work environment
Opportunities for professional development
Supportive management team
Focus on employee well-being and safety
No travel required
Full Job Description
Position Overview As a Reginal Manager, WC Claims, you will preserve Company assets via management of Workers Compensation claims. Involves design and implementation of procedures, processes, relationships, controls, systems required for managing Workers Compensation claims for assigned C&S facilities. Additional responsibility involving development of effective relationships with Third Party Administrator and Operations Management regarding implementation of program/client service instructions and final resolution of claims.
Job Description
Description
Manage workers' compensation claims from date of loss through final resolution including involvement in accident investigation, primary TPA adjuster interface, reserve review, monitoring of effective medical care, coordination of transitional modified duty, attendance at legal proceedings and involvement in litigation resolution strategies.
Support the partnership with Operations and Safety to identify trends and opportunities for improvements in tools, training or processes and procedures. Educate, train and provide support to Operations in the development and execution of consistent Workers Compensation claim management programs.
Evaluates Workers Compensation risk mitigation in conjunction with external and internal relationships; develops, seeks approval for implementations, monitors and modifies programs to achieve desired objectives.
Responsible for the TAD program to ensure timely and successful return to work in partnership with the physician, local safety and operations teams, and claim cost mitigation with the TPA.
Builds, maintains and manages relationships with third party administrators, legal counsel and other claim related parties including occupational medical groups and investigators.
Improve the quality of and ensure the effective execution of post lossclaim management processes following agreed claim handling standards and best practices
Proactive identification of operational claim strategies that potentially help to mitigate the cost of claims including program development, implementation, communication and training to effectively implementation, communication and training to effectively achieve defined goals.
Travel Required: No
Environment
Office: Office Temperature (65F to 75F)
Skills
In depth knowledge of litigation principles and legal procedural guidelines. Strong negotiation skills.
Relationship management skills to encourage cooperative effort and aggressively pursue claim resolutions and recoveries, strong project management and communication skills.
Ability to plan, communicate and execute in a complex company. Requires a high level of multi-tasking and organizational skills.
Years Of Experience
5-7: progressively responsible experience in an equivalent position for a large corporation or from practical experiences in a relevant broker/underwriting/claims capacity.
C&S Wholesale Grocers, Inc. is a grocery distribution company that was founded in 1918. The company supplies groceries and other products to supermarkets, convenience stores, and other retailers across the United States. C&S Wholesale Grocers operates more than 50 distribution centers and has a fleet of over 4,000 trucks. The company's customers include major grocery chains such as Safeway, Kroger, and Target. C&S Wholesale Grocers is headquartered in Keene, New Hampshire.
