DescriptionSummary:Responsible for multiple hotel operations (more than 12 units). Manage projects as directed by SVP of Operations. Maintain the operational and service standards prescribed by Concord Hospitality. Handle long range planning, troubleshooting and new General Manager mentoring.
Responsibilities:- Oversight of Regional VP of Sales with overall responsibility for revenue performance.
- Assume the responsibilities for new General Manager's development and training.
- Conducts Performance Reviews and Plans and Actions as necessary for direct reports.
- Makes sure long range plans are in place at all hotels under directive.
- Be a resource for the hotel management team to develop and implement capital expenditure plans.
- Analyze financial information, guest satisfaction and associate satisfaction for trends and assist the management team in implementing corrective plans and actions.
- Perform regular hotel visits to ensure the daily operations are protecting the owner's assets.
- Interact with various owners and asset managers as needed.
- Prepares reports as requested to develop a more informative date base for improved management decision making and critical evaluation of work activities.
- Directs the preparation of any information required by owners or corporate staff.
- Continually focus on upholding all brand standards, policies, and procedures.
- Develops managers to maximize potential and prepare for future promotional opportunities.
- Actively supports and participates in property and corporate sponsored programs and events.
Qualifications:- Proven ability to lead, coach, and develop large operational teams.
- Financial acumen with the ability to interpret complex data and drive results.
- Strong interpersonal skills and the ability to communicate across all organizational levels.
- Demonstrated success in driving associate engagement and guest satisfaction.
- Skilled in managing capital planning, compliance, and strategic growth initiatives.
- Willingness to travel frequently to support hotel teams and operations.
Pay Range: $205,258 - $257,445
