DescriptionRole Mission: The Regional Transport Manager (RTM) is responsible for the effective management of school bus transportation operations and performance reviews of a pre-determined number of campus transportation managers. In this capacity, the RTM will administer the direction and control of all personnel, assets, and student riders assigned to regional transportation operations. Additionally, the RTM will perform management functions of staff selection, development, discipline, performance reviews and/or terminations. The RTM will also ensure that the campus transportation operations are managed in the most effective manner, this includes the proactive management of maintenance vendors, their performance and cost to the department, and the planning and scheduling of school buses within region to maximize vehicle utilization and capacity while minimizing non-productive down time and excessive overtime while complying with federal, state and local regulatory entities.
Compensation:
- Salaries for people entering this role typically fall between $$86,524 and $101,233, commensurate with relevant experience and qualifications and in alignment with internal equity. This role is also eligible for a performance bonus based on organizational performance and goal attainment.
Other Benefits:
We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children. Some of the special benefits we offer at IDEA include:
- Paid Family Leave: Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation.
- Tuition Reimbursement: Staff members may apply for up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability.
- Employer-Paid Mental/Behavioral Health: 5 face-to-face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work-life services available at no cost.
Other benefits include dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses and professional development. IDEA may offer a relocation allowance to defray the cost of moving for this role, if applicable.
What You Bring -- Competencies:
- Excellent communication skills both oral and written (Spanish Bilingual Strongly Preferred)
- Develop records management processes and policies
- Identify areas to increase efficiency and automation of processes
- Create and maintain automated data processes
- Identify, evaluate and implement external services and tools to support data validation
- Produce and track key performance indicators
- Develop and support reporting processes
- Monitor and audit data quality
- Liaise with internal and external clients to fully understand data content
- Design and carry out surveys and analyses survey data
- Create data dashboards, graphs and visualizations
- Strong work ethic with personal drive for success exemplifying "whatever it takes" attitude
- Ability to work with schedules and deadlines as required, in a timely manner
- Excellent organizational skills
- Strong financial analytical skills particularly in cost control
- Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills
Qualifications:
- Education: Education: BA is required, or in place of a degree, 8+ years of relevant experience.
- Experience:
- At least three years of experience in a finance and/or data analyst related field
- At least five years of progressive experience in employee hiring, screening and development
- At least five years of progressive experience in Transportation Operations (Planning, scheduling and dispatching)
- At least 1 year experience with school bus transportation
What You'll Do - Accountabilities:
100% of programmed schools in operation with buses, drivers and routes in place two weeks before the first day of school
- Evaluate previous year(s) BOY execution, identify opportunities for improvement and develop strategy for continued success
- Build upon BOY execution to develop tools (i.e. Quick Start guides, Playbooks, Checklists, etc.) to drive results in terms of successful replication of processes
- Establishes efficient transportation solutions for new and existing campuses.
- Coordinate among other headquarter auxiliary departments to ensure alignment in metrics for assessing success the overall BOY experience
100% of campuses meet or exceed Cost Per Rider and/or Cost Per Mile goal
- Assesses root cause of financial variance; establishes actions to mitigate/recover.
- Educates / aligns regional team on financial and operational performance metrics.
- Coordinate with the Finance and Procurement Manager to develop trainings on operational efficiencies and best practices for campus Transportation managers throughout the academic year
- Monitor the Transportation Performance Tracker (monthly) and identify opportunities to decrease expenses and increase reclassified revenue
- Manage processes to ensure organizational goals and objectives are met including full oversight on all operational areas of the Department's Budget
95% of the campus routes arrive and depart on time to and from campus throughout the SY
- Improve the operational systems, processes and policies to ensure the consistent and on time arrival of school buses to the campus.
- Ensure >98% of vehicle breakdowns are effectively resolved within two business days.
- Lead and influence across multiple levels throughout the organization
- Conduct semi-annual campus audits to ensure alignment to state guidelines and compliance
85% retention of Transportation staff
- Participate in the developing and improvement of recruitment tools (screening exercises, interviewing protocol) to screen and hire Transportation Managers and Bus Driver applicants
- Assist in the improvement of the onboarding process for Transportation HQ and Campus Managers; participate in the customization of the experience as needed
- Review departmental job satisfaction survey results and develop strategies for continuous improvement
- Write departmental policies and procedures, with operational context, that align with IDEA's Human Resources and DOT compliance
5% Increase in Preventable Collision Free Miles from previous year
- Ensure all Campus Transportation Managers adhere to all applicable organization, local, state and federal rules, regulations and operating procedures
- Enforce safety policies and procedures and make decisions in collaboration with the HR business partner regarding appropriate discipline for infractions
- Assist in creating, maintaining and communicating safety related policies and procedures, as well as ensuring that they are followed
- Investigate accidents, injuries or illnesses occur in the workplace, and enlist assistance from other supervisory personnel or outside consultants if necessary. Investigation reports must include factual statements of what occurred, conclusions and recommendations for corrective or preventive actions
We look for Team and Family who embody the following values and characteristics:
- Believes and is committed to our mission and being an agent of change: that all students are capable of getting to and through college
- Has demonstrated effective outcomes and results, and wants to be held accountable for them
- Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly
- Works with urgency and purpose to drive student outcomes
- Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change
- Seeks and responds well to feedback, which is shared often and freely across all levels of the organization
- Works through silos and forges strong cross-departmental relationships in order to achieve outcomes
- We believe in education as a profession and hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students
Supervisory Responsibilities:
- Campus Transportation Managers
To Apply
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