5+ years of experience in condominium management with oversight of multiple staff members.
Knowledge of condominium documents and administration.
Proficient in MS Office and property management software such as SenEarthco and Jenark.
Strong leadership, judgment, and communication skills.
Bachelor's degree in business preferred, with industry-related certifications like CPM or AMS endorsed.
Flexibility to adapt to changing work requirements.
Responsibilities
Develop management plans tailored for each property, aligning with board expectations.
Oversee financial operations to ensure compliance with budgets and proper management fees.
Provide guidance and support to site managers for effective property operations.
Lead capital improvement projects with a focus on oversight and resource allocation.
Enhance relations between trustees and owners, resolving complex property issues promptly.
Coordinate with executives on corporate initiatives and project fee designs.
Assist in the management of insurance claims for properties.
Benefits
Sign-on bonus to incentivize new hires.
Paid vacation, holidays, and personal leave for work-life balance.
401(k) plan to support retirement savings.
Comprehensive health, vision, and dental insurance.
Life insurance along with short- and long-term disability coverage.
Flexible spending accounts for healthcare expenses and transportation costs.
Opportunities for professional growth and development within the company.
Full Job Description
Job Functions:
Ensure properties operate within set financial guidelines and lead association budgeting efforts.
Develop a management plan for each site, delineating how property is to be managed; work with the board to determine their needs, operate in accordance with the governing documents, identify the resources necessary, and obtain the board's approval.
Ensure appropriate management fees for each property are being charged.
Ensure each site is managed efficiently and effectively by, providing oversight, coaching, guidance, and support to the property manager on all aspects of their responsibilities.
Provide an additional level of oversight, as required, on capital improvement and other major projects.
Oversee site manager regarding association and homeowner insurance claims:
Assist directors and executive team in designing and selling capital and other project fees to current and new clients.
Work with executives and directors on other corporate initiatives as needed.
Maintain and improve Trustee and owner relations, by providing a higher level of expertise on routine and non-routine property matters. Assist the manager in solving complex issues, with complicated collection efforts, non-routine budgeting matters, and challenging maintenance issues.
Requirements:
Skills and Abilities:
Proven ability to manage people, and large-scale projects and oversee the implementation of long-term goals.
Demonstrated ability to effectively delegate, train, coach, and motivate team members.
Flexibility and adaptability to changing work schedules, requirements, and scope.
Ability to exercise sound judgment.
Superior skills in leadership, judgment, initiative, and discretion
Excellent communication skills, both verbal and written business English
Excellent time management skills with the ability to multi-task
Ability to understand budgets and financial reporting.
Proficient in MS Office, and property management software such as SenEarthco, StrongRoom, and Jenark
Ability to travel to various sites as needed.
Knowledge of facilities and vendor management
Knowledge of condominium documents and how to administer them.
Experience:
Five plus years of experience in condominium management
Experience overseeing multiple staff members.
Five plus years of experience working with contractors and designers overseeing and negotiating renovation contracts.
Experience in other forms of residential management is also desirable.
Level of Education/Training/License:
Bachelor's degree in business preferred.
Contractors License preferred (not required).
Other formal industry-related certifications, such as CPM and AMS, PCAM, are preferred.
Affiliation with CAI or other recognized condominium trade association.