Full Job Description
We9re hiring a North America (AMNA) Regional Planner to lead demand forecasting and service-parts planning for the AMNA region. In this role, you will transform install-base signals, field-service activity, and customer/contract requirements into a data-driven demand plan that supports high service performance and operational efficiency. This role blends analytical depth, systems expertise, and cross-functional collaboration to improve service levels, inventory health, and contractual KPI performance.
What You9ll Do
3 Translate operational and customer intelligence-install-base changes, warranty and service-contract requirements, field-service cadence-into quantified demand signals.
3 Drive service-parts planning to meet internal and contractual KPIs, recommending inventory policies and modeling availability vs. cost.
3 Perform root-cause analyses on forecast performance and implement corrective actions.
3 Coordinate Regional Planning with Global Planning, Field Service, Logistics, Order Fulfillment, and Customer Care.
3 Lead new fab/service-agreement planning, ramp management, and special projects.
3 Contribute to process, tool, dashboard, and data-visualization improvements.
Experience & Qualifications
3 5+ years in inventory, materials, supply, or demand planning with KPI ownership.
3 Demonstrated experience with executive communications and presentations.
3 Strong service-parts planning background; semiconductor experience required.
3 Proficiency with ERP/SCM systems (SAP, SPP), advanced Excel, Tableau or Power BI required. Demonstrated SQL proficiency a plus.
3 Strong collaboration and communication skills across diverse teams.
3 Proven ability to operate effectively in ambiguous, fast-changing environments.
3 Bachelor9s degree in Supply Chain, Business/Operations, or STEM field preferred.
3 Demonstrated experience improving planning processes, dashboards, or tools.
3 Project-management experience and/or ASCM/APICS/IBF certifications a plus.
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 20% of the Time
Relocation Eligible:
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
