Regional Manager - Northern CaliforniaPay Range: $83,000 - $90,000 depending on experienceLocation: Remote - must live in Northern California. This position will oversee areas in Fremont, San Ramon, and Portola Valley, Fairfield, and the Sacramento areaWe are seeking a seasoned, strategic leader to serve as our
Regional Manager for Northern California, overseeing all operations across 14 and expanding school districts. This is a high-impact leadership role for someone who brings deep knowledge of California's Expanded Learning field, excels in managing teams, and thrives in cultivating strong district relationships.
LocationThis is a remote position based in the Sacramento area, with frequent travel to partner districts in the East Bay and San Jose area.
Financial Accountability- Develops, recommends, and implements regional policies and procedures to maximize revenue from existing sites.
- Routinely analyzes profit/loss data to ensure that each school site is meeting its productivity and financial goals.
- Owns overall P&L for the designated region and promotes revenue, profitability, and growth of the business.
- Proactively manages controllable expenses and staffing needs to improve regional profitability and quality.
Operations/Quality Control - Serves as a skilled business leader, influencing and guiding AlphaBEST staff to successfully operate their locations and sites.
- Drives success across the assigned region by assessing critical performance measures such as: customer enrollment, retention, productivity, quality, and brand awareness.
- Consistently educates oneself on the standard operating procedures of AlphaBEST as well as state childcare licensing regulations to ensure compliance at assigned sites.
- Evaluates enrollment trends for each center within the region and shares data with the Regional Director for idea collaboration to increase enrollment numbers.
- Builds and maintains positive relationships by creating an environment of trust and rapport with all AlphaBEST team members.
- Actively seeks out resources to minimize and resolve problems. Escalates issues appropriately.
- Proactively addresses concerns, considering the views and opinions of both internal and external customers
- Consistently works to improve the overall performance for the assigned region.
Team/Talent Management: - Demonstrates competence in communicating and training on new initiatives, while creating excitement and engagement.
- Develops and maintains a high-performance team, regularly evaluating the performance of Area Managers against policies and objectives.
- Conducts appropriate annual and semiannual performance evaluations of Area Managers.
- Develops and coaches Area Managers in the areas of performance management, change management, and supports staff development in building a creative, innovative, teamwork-oriented culture.
- Builds and reinforces a culture where site staff is personally accountable and demonstrates pride in their work.
- Recruits, hires, trains, and supervises Area Managers in assigned region.
- Promotes leadership skills and assures that Area Managers have access to training and developmental opportunities.
- Maintains effective communication with all stakeholders (contractor, parents, and staff), with a specific emphasis on Area Managers, and assists with decision-making as needed.
- Holds Area Managers and regional office staff accountable through regular communication, feedback, and guidance.
- Develops common direction for the regional team. Sets priorities and makes the team agenda and strategy clear to all staff members.
- Develops and motivates Site Directors and the District Team to be effective by leveraging their strengths and abilities.
- Articulates clear standards and expectations, asks questions and actively listens, and gives timely and effective feedback.
- Invites and engages in productive dialogue, using a variety of communication and leadership skills to develop talent.
- Holds individuals and teams accountable to performance expectations, rewarding and recognizing results and behavior appropriately.
- Provides development opportunities, proactively manages retention risks, and manages associated change.
BUSINESS DEVELOPMENT: - Energetically participates in community engagement functions representing AlphaBEST to promote our quality of programs, share our student success stories, and embody our core values to the communities we serve.
- Executes all aspects of the AlphaBEST sales process in order to continually build enrollment by accepting responsibility for goals to ensure successful business operations on a daily basis.
- Earns and maintains consistent customer satisfaction, maximizing enrollment potential and minimizing student withdrawals.
- Ensures that all staff are educated and capable of planning and implementing a superior early childhood program.
- Establishes and cultivates positive relationships with Early Childhood Education Leaders, state licensing authorities, and community contacts.
- Ensures staffing levels are aligned with enrollment and drives a consistent focus on quality and educational excellence.
