Minimum 5 years in real property, valuation, taxation, or municipal/government administration preferred
Post-secondary education (university degree or college diploma)
Superior verbal and written communication skills
Strong research and analytical skills
Willingness to travel extensively within the local region
Responsibilities
Develop a strong network of relationships within MPAC to mobilize resources and ideas
Ensure account engagement plans are in place for all stakeholders
Establish and maintain relationships with key representatives across stakeholder accounts
Monitor day-to-day stakeholder operations to identify assessment impacts
Execute education and marketing programs to enhance stakeholder awareness
Monitor delivery of MPAC's products and services to ensure high stakeholder satisfaction
Lead a team of relationship specialists to enhance MPAC's credibility
Benefits
Flexible work locations and hours
Employee wellness support
Supportive leadership
Collaborative team environment
Opportunities for professional development
Full Job Description
Become a Regional Manager - Municipal & Stakeholder Relations - Zone 2with MPAC
The Municipal Property Assessment Corporation (MPAC) is made up of a team of experts who understand local communities and assess every property in Ontario. What we do provides the very foundation that municipalities use to base the property taxes needed to pay for the services we use every day.
Job Description
What makes you great for this role? You are a dedicated leader who can manage a stakeholder relations team within an assigned geographic zone serving municipal, government and business stakeholder accounts. Highly motivated to establish, develop, and maintain key account relationships.
We have:
A team of highly skilled, dedicated, and collaborative staff
Leadership that supports you
An enterprise that embraces change
A work environment that has flexible work locations (including hybrid), hours of work and overall employee wellness support
You have:
At least 5 years of account management experience
5+ years of management/leadership experience
A minimum of 5 years of experience in real property, valuation, taxation or municipal/government administration is preferred
Completion of post-secondary education (university degree or college diploma)
Superior communication skills, both verbal and written, in order to present technical information succinctly, clearly and in an accessible manner
Ability to travel extensively within your local region
Demonstrated planning and problem solving skills
Strong research and analytical skills
Willingness to travel to head office, field offices and corporate events across Ontario as needed
Nice to have:
Completion of, or working towards, certification in real property assessment
Experience with Customer Relationship Management (CRM) applications and systems
At least 5 years of experience in the public sector
What you will do:
Develop a strong network of relationships within MPAC to mobilize the right people, resources and ideas into each stakeholder relationship
Work with the team to ensure account engagement plans are in place for all stakeholders while consistently delivering exceptional service and strengthening stakeholder relationships
Establish, develop and maintain relationships with key representatives across municipal, government and business stakeholder accounts
Maintain current awareness of day-to-day stakeholder operations (e.g., provincial government news releases and mandates) to identify assessment impacts, anticipate issues, and facilitate solutions
Execute education and marketing programs to enhance stakeholders' awareness and understanding of MPAC's products, services and brand
Monitor delivery of MPAC's products and services within the region in accordance with defined service level agreements to a high-level of stakeholder satisfaction
Lead a team of high-performing relationship specialists where working collaboratively leads to MPAC being recognized as a credible and trusted organization
Develop and execute business and financial plans for the zone including building business cases to improve business effectiveness and efficiency
Please note the successful incumbent will be based out of one of the following MPAC Offices: Mississauga or Hamilton
Additional Information:
Requisition ID: 3245
Existing Vacancy: Yes
Job Type: Non-Union Staff
Closing Date: November 3, 2026
Ready to apply?
Please note, only applications submitted through the Applicant Tracking System will be accepted.
Successful candidates will be required to undergo a background verification with Mintz Global Screening. By applying to this job posting, you are providing your consent to MPAC to share your name, email address and phone number with Mintz, to conduct the criminal and driver abstract check and for Mintz to disclose the results to MPAC, should you be the successful incumbent.
